China has been the belle of the ball when it comes to the global potential of eCommerce — for both consumers and businesses — for the better part of the last decade. And while enthusiasm for expanding opportunities to access the Chinese market and its billion-plus consumers is as avid as it's ever been — as evidenced by last week's announcement of PayPal and UnionPay's global payments partnership — the bigger commerce story has expanded beyond China in the last few years.
Quite a lot has been going on:
Automated Insights: Turning Ecommerce Supply Chain Challenges into Opportunities
The good news is, automation and AI are starting to solve ecommerce supply chain problems before they can significantly impact the business. By applying new tools on top of the data already running through your systems, you can discover how to turn potential challenges into opportunities – or more precisely, turn data into dollars.
Ecommerce naturally has ups and downs due to evolving shopper behaviors. But continuous spikes and lulls in consumer demand can make retailers feel like they're riding a rollercoaster with a blindfold on – they don't know when the dips and turns are coming or how significant they'll be. It's difficult to determine which changes are the most important when every change feels unexpected. Is it a slight turn in the tracks or big dip that will end their ride?
How SARS contributed to the birth of China ecommerce
As the coronavirus crisis in China surpasses over 20,000 infected patients, we look back at the 2003 SARS crisis to understand how the retail industry adapted to worsening market conditions.
Many will remember that over 8,000 people were infected by SARS, and nearly 800 perished. Schools, factories, and shops were closed, and China’s bustling cities quickly turned into ghost towns.
But in times of crisis there are always opportunities. We take a look at the challenges Chinese ecommerce pioneers Alibaba and JD.com faced in 2003 and how they overcame them, back in the early years of China’s nascent internet industry.
How Sellers Can Prep For eCommerce 'Mini Peaks' | PYMNTS.com
In retail, peak seasons can be as reliable as clockwork, dependable as — and even dictated by — spring, summer, fall and winter.
Back to school is the longest peak season, stretching through July and August, generating tens of billions of dollars (as estimated by eMarketer ) for kindergarten through 12th grade and college-focused retailers.
The traditional holiday shopping season , which lasts from Black Friday onward, still accounts for roughly a quarter of annual sales for retailers in general, and for certain verticals, such as jewelers, a much bigger chunk of the annual top line.
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Deliverr raises $40 million to fulfill ecommerce orders nationwide | VentureBeat
Online retailers neglect the fulfillment side of the business at their own risk. According to surveys , 38% of customers abandon their order if delivery is expected to take longer than a week, and 69% of consumers are less likely to shop with a retailer if a previous purchase was not delivered within two days of the promised date. That's where companies like Deliverr come in — they handle shipping logistics for ecommerce businesses around the U.S.
eCommerce Search Merger Aims To Address Amazon | PYMNTS.com
When you're competing with Amazon it helps to have strength in numbers. That's the thinking behind this week's merger between two eCommerce site search players, Searchspring and Nextopia. As the new venture goes to market, it will focus on bringing differentiated brand experiences to its clients.
According to a joint statement announcing the merger , the newly created company will give eCommerce brands an iterative and data-driven approach to merchandising, with the goal of driving conversion and customer acquisition, and elevating the overall customer experience.
Kantar Rolls Out eCommerce On Shopper Understanding Study - Daily Research News Online
Ecommerce: why convenience should extend to debt collection too - ThePaypers
Marija Loncar of Arvato says what has not been said about customers’ convenience in the href="https://directamp.com/" title="">ecommerce space: companies should highly consider a customer-friendly debt collection process too
The customer is king, however, when it comes to outstanding invoices, customers might easily feel otherwise. For this reason, ideally, consumers should see debt collection as part of the purchase itself.
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