In the best of times, returns are the bane of eCommerce existence. In these worst of times, they're even more complicated as return policies are all over the map due to the COVID-19 crisis and consumers who have amped up their eCommerce spending. With the retail industry sliding into Mother's Day in just a week, the return issue is bound to raise its head.
Some stats around the issue show just how substantial it is for retailers. These are pre-crisis numbers, but according to Global WebIndex 56 percent of all apparel and shoes are returned, with electronics taking second place at 48 percent. On average 25 percent of all eCommerce purchases are sent back; 30 percent of shoppers deliberately over-purchase and subsequently return unwanted items.
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5 reasons accessible ecommerce sites are crucial during lockdowns
Web accessibility is crucial in our new era of social distancing. With communities all over the world unsure as to how long they'll be homebound, people are increasingly heading online for shopping , alerts and information, entertainment, and maintaining friendships.
But there's another side to this internet story. Although the web serves as a modern-day savior for those staying at home, millions of people with disabilities are struggling to use websites that most of us take for granted.
The coronavirus has B2B companies shaking up the ecommerce status quo
Optoro and Returnly Partner to Help Retailers Address Shift to Ecommerce and Lower Cost of
WASHINGTON and SAN FRANCISCO, May 05, 2020 (GLOBE NEWSWIRE) -- Optoro , the leader in returns technology, announced a strategic partnership with Returnly , the leader in digital return experiences and post purchase payments. Optoro will integrate Returnly's customer-facing ecommerce returns technology into its broader returns platform to now offer the first end-to-end returns solution for retailers and brands, at a time where they need tools to boost revenue and cut costs.
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Lockdown relaxation working, non-essential orders up on ecommerce platforms- The New Indian
Snapdeal said it received 75 per cent orders for non-essential items from several green and orange zones across the country on May 4.
Published: 05th May 2020 06:28 PM | Last Updated: 05th May 2020 06:28 PM | A+ A A-
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NEW DELHI: Sitting idle for nearly 45 days, hope rekindled for millions of sellers as leading people from green and orange zones began ordering and receiving non-essential items like stationary, apparel, footwear and electronics from leading ecommerce platforms.
7 Emerging E-commerce Marketing Trends - Business 2 Community
Ecommerce is the preferred way to shop these days. According to Disruptive Marketing , 80% of Americans have made an online purchase in the past month alone. Because a majority of consumers are choosing to interact with brands this way, businesses must strive to remain competitive and efficient.
Adapting to emerging marketing trends is the key to survive in any business. If you aspire to remain competitive in the coming years, you will need to hop on board this fast-paced world of e-commerce as soon as possible.
Ecommerce May Be Hit As Most Warehouses Located In Red Zones
Though ecommerce players welcomed the government's move to allow delivery of non-essentials from May 4 in green and orange zones, questions have risen about logistics as 40% of sellers and warehouses are located in the red zones.
Although ops of behemoths like Flipkart and Amazon might not change drastically, a report by the Economic Times quoting unnamed industry sources reveals that ecommerce companies face serious ground challenges.
COVID-19 Serves as eCommerce Catalyst for North American Consumers
Global data from Paysafe reveals US and Canadian consumers are embracing online commerce and contactless payments in the face of the coronavirus
Over half (54%) of US consumers and 44% of Canadians are shopping far more online during the current pandemic, according to new research from Paysafe, a leading specialized payments platform. The company's data reveals that North American consumers have also increased their use of contactless card payments in store.
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