Friday, May 15, 2020

Solution providers need to understand what customers think

For the latest MSP Radio video, Sobel explains how solution providers should look beyond their channel partners and learn what their clients' customers think as we continue to work during the COVID-19 pandemic and beyond it.

There is a ton of polling starting to come out about what channel leaders think, particularly vendors. I've even cited some of this on the show, because you are looking for directional guidance.

Publisher: SearchITChannel
Twitter: @itchanneltt
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Not to change the topic here:

Grace period is over for S.C. utility customers who are behind on bills

COLUMBIA, S.C. (WRDW/WAGT) -- For the past two months, utilities were ordered not to cancel services for customers who could not pay their bills on time because of the coronavirus pandemic.

The South Carolina Public Service Commission rescinded that order Thursday, but with specific conditions. Commissioners said companies must help customers set up payment plans and connect them with payment assistance programs if applicable before disconnecting any services.

Date: 9CD4A96D8A076527F07FD24CFCDE5489
Author: Jason Raven
Twitter: @WRDW_WAGT
Reference: (Read more) Visit Source



Restaurants see customers return during the second week of the back-to-business plan

MEMPHIS, Tenn. — Memphis is in the second week of its first phase of the "back-to-business" plan.

* * *

"I try to keep as much PPE as I can in the car, at home, definitely when I'm out and obviously in public spaces," said Burford.

A manager on Beale Street said they're pleased with phase one but ready for the next step and more customers.

"Everybody's wearing gloves. They're wearing masks," said Tracy Linares. "They're standing six feet apart whenever they talk to us. I mean that's all we can do right now."

Publisher: WHBQ
Date: 2020-05-15T02:57:12.576Z
Author: Jonathan Marshall
Twitter: @FOX13Memphis
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Springfield bar prepares for customers following loosened COVID-19 restrictions

SPRINGFIELD, Mo. (KY3) -- Going to the bar means you can't sit at the bar in Springfield right now.
However, bartenders and customers are happy just to have a place to go again.

For two months, many bars, businesses, and breweries downtown had to switch gears. They either turned to curbside pick up or closed completely in response to city orders.

On May 7, the city allowed bars to reopen. That's why Harbell's Grill and Sports Bar, in Downtown Springfield, reopened its doors on Tuesday, May 14.

Date: 9CD4A96D8A076527F07FD24CFCDE5489
Author: Raquel Harrington
Reference: (Read more) Visit Source



Other things to check out:

Safely Staying Open: Customer comfort is key | Bicycle Retailer and Industry News

Editor's note: Holly Wiese is the owner of 3 Dots Design, a retail consulting agency focusing on store design, floorplan analysis, color consulting, visual merchandising and POP design.

What adjustments do you have to make to your shop in the face of COVID-19? What types of safety precautions and procedural changes are necessary to not only ensure the safety of your staff and customers, but to make customers FEEL safe enough to leave their homes and decide to enter your store again?

Publisher: Bicycle Retailer and Industry News
Reference: (Read more) Visit Source



Restaurant uses blow-up dolls to ensure customers practice social distancing

TAYLORS, S.C. — A South Carolina restaurant has come up with a unique way to ensure social distancing.

With dine-in service available at Open Hearth in Greenville County for the first time since March, the owners, Paula Starr Melehes and her husband, Jimmy, wanted to make the restaurant look as full as they could, WYFF-TV reported .

🤣Check out what this Greenville County restaurant has "sitting" at unused tables as it reopens for business tonight. The...

Publisher: WJAX
Date: 2020-05-15T12:49:47.575Z
Author: WSOCTV com News Staff
Twitter: @ActionNewsJax
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Power restored for thousands of Midwest Energy customers after outage

CASS COUNTY, Mich. -- Midwest Energy and Communication had four substations down Friday morning, resulting in 4,634 customers losing power in Michigan.

According to the power company, all customers had their power restored before 10 a.m. on Friday. 

According to a press release, customers in Calvin, Mason, Porter, Oslo, Washington, Mottville, York, Washington, Constantine and Penn townships were affected.

Publisher: ABC57
Reference: (Read more) Visit Source



Baraboo hair salon prepares to welcome back customers

BARABOO, Wis. — A Sauk County hair salon is getting ready to welcome back its customers next week.

Shear Trendz in Baraboo has been closed for eight weeks, which equals about 400 to 500 lost appointments. Since the “Safer at Home” order was lifted, the owner and stylists are anxious to get their clients back in their chairs, but not before doing anything and everything to ensure safety.

Publisher: Channel3000.com
Date: 2020-05-15T01:27:36 00:00
Twitter: @WISCTV_News3
Reference: (Read more) Visit Source



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