
Pandemic-induced social distancing, reduced hours of operation, and even continued lockdowns and closures could dramatically change Christmas shopping behaviors in 2020, requiring retailers to find new ways to serve holiday shoppers and generate sales.
“There is definitely uncertainty around in-store shopping … with Covid,” said Robert Fagnani, head of business development and operations at Formation , a personalization platform.
While you're here, how about this:
Industrial real estate demand surges amid pandemic e-commerce boom | Fox Business

ZipRecruiter Labor Economist Julia Pollak on where the jobs are in America and which sectors are struggling.
Demand for industrial real estate is surging as the coronavirus pandemic causes businesses to rely on e-commerce and domestically manufactured products to accelerate supply-chain efficiencies.
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E-commerce shifted into high gear in April when nonessential stores shut down in order to mitigate the spread of the novel coronavirus, prompting a greater need for warehouses to store products and plants to make goods. More retailers are pivoting to e-commerce and revisiting supply chains in order to fight for survival while brick-and-mortar retail remains stagnant. And now, retailers are even more reliant on fulfillment centers and warehouse facilities for their e-commerce operations.
Google Ups Its Ecommerce Game with Help of 'Buy on Google' - EcommerceBytes

Google launched several new features recently that show how focused it is on providing services for brands, retailers, and online merchants, and how it is going beyond the advertising services on which many already rely. Some of the latest developments include the following:
Google wants to do with retail what it has done with its open ecosystems such as Android, AMP, Play. A Google spokesperson said that’s what the company does best – rather than being the retailer, it sees itself as the open platform.
This Startup Aims To Make E-Commerce Accessible For Everyone
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For businesses, facing such lawsuits can mean significant losses in the form of legal fees and fines. Equally as damaging, if not more so, their reputations may also take a hit, resulting in the loss of customer trust.
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With the emergence of web accessibility platforms like accessiBe, businesses are now able to easily provide offer an uncompromised web experience to people with disabilities. As accessiBe CEO Ekerling concluded: "we are fully committed in building an accessible web. We believe that an inclusive online experience is beneficial to all.
And here's another article:
Global cross-border ecommerce grows 21%

While consumers across the world may still be leery of venturing out to physical stores, many aren't apprehensive about shopping online from retailers outside their home countries.
Cross-border online sales worldwide have increased by 21% from Jan. 1 to June 14 compared with the same period a year ago, according to Global-e, a vendor that helps web merchants sell online globally. The report analyzed online retail sales of apparel, accessories, cosmetics and footwear items worldwide from 300 of its retail customers selling to more than 185 countries. It used order and shipping data for its findings.
Manufacturers: Motivate your sales teams to embrace ecommerce

Any type of change within an organization is likely to see some resistance. It's not that change is necessarily bad―change represents an unknown variable that can seem very threatening to the uninformed. In the case of ecommerce, the most resistant party will likely be the legacy sales department. On top of the reduction in commission opportunity that ecommerce could pose for them, the implementation could cause internal competition.
Ecommerce drives spurt in temporary hiring - The Economic Times
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As E-Commerce Booms, Robots Pick Up Human Slack - WSJ
Sue, Randall, Colin and Bobby are four of the most reliable workers at the FedEx Express World Hub in Memphis, Tenn., according to their supervisors. Each clocks eight hours a day of steady work, sorting around 1,300 packages an hour from bins onto a conveyor—four hours on the day shift and another four at night. They almost never take breaks, but since they're still learning on the job, they do regularly call on coworkers in the facility for help.
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