Thursday, September 3, 2020

RMV to Offer Designated Service Hours for Customers 75 or Older – Lynn Journal

The Massachusetts Registry of Motor Vehicles (RMV) is announcing that it will begin offering dedicated service hours for customers who are 75 years of age or older and are required to renew their Massachusetts driver's license in person.  

The new designated service hours will be by appointment only and will be offered on Wednesdays through the month of September at select service center locations  The services will begin on Wednesday, Sept. 2, at the Watertown Service Center with additional locations in Danvers, Leominster, New Bedford, and South Yarmouth to follow beginning on Wednesday, Sept. 9.

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Quite a lot has been going on:

How Businesses Are Adapting to Covid-19 to Keep Customers & Staff Safe - Bucks Happening

Steam Pub is currently offering limited indoor and outdoor seating. The safety and comfort of their guests and staff is of the upmost importance. They're strictly adhering to the Board of Health's social distancing guidelines, meaning tables are spaced at least 6 feet apart, there is a maximum of 4 people per group for bar seating and 10 people for table seating, and masks are to be worn by staff (and guests when not seated.) Guests will enter at the front of the building and exit at the back.

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Publisher: Bucks Happening
Date: 2020-09-02T22:14:04 00:00
Twitter: @buckshappening
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Georgia Power customers to see $17 reduction on October bills - AllOnGeorgia

One-time credit of $12 and fuel cost reduction of $5.32 combine for additional customer savings, 2020 total for customer bill credits is now a little more than $45.

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Georgia Power announced on Tuesday that the typical residential customer using 1,000-kilowatt hours will receive an estimated $12 credit on their October Georgia Power bill. This reflects implementation of a one-time $61.6 million credit for customers, approved today by the Georgia Public Service Commission (PSC), as a result of Georgia Power's 2019 financial results.

Publisher: AllOnGeorgia
Date: 2020-09-02T11:46:06 00:00
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Study: How to drive satisfaction, win more customers for online pickup | Chain Store Age

Short wait times and other factors drive retail, grocery and restaurant customer satisfaction when it comes to picking up goods ordered online.

"Order for pickup is a differentiator helping merchants enhance customer loyalty in the pandemic and will continue to provide a competitive advantage in a post-pandemic world," said Jaron Waldman, co-founder and CEO of Rakuten Ready. "Our study underscores that merchants have a tremendous opportunity to grow traffic and revenue by redefining and optimizing their order for pickup experience to adjust for consumer worries and gain their trust."

Publisher: Chain Store Age
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Many things are taking place:

APCO offers payment plans for customers affected by COVID-19 – Atmore News

Supporting customers affected by COVID-19 with tailored, customized solutions to meet their needs remains a priority as Alabama Power continues to navigate the pandemic. In a time that presents unique challenges, the company's support of its customers and the communities it calls home has not wavered.
As part of continued customer support, Alabama Power is offering a new, easy-to-use payment plan service to help customers facing economic or medical hardships due to COVID-19.

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Electric bill rebate in the works for Marietta Power customers | News | mdjonline.com

The Marietta Board of Lights and Water plans to give a small rebate to its electric customers who have paid bills between March and August, and more relief to those who haven't been able to pay their bills.

The board unanimously voted Wednesday to provide a 2% rebate for the period from March 1 to Aug. 31. One percent will go directly to residential and commercial customers in the form of a credit to their account, and the other percent will be set aside for the board to use for COVID-19 relief. The city's total financial investment, if the rebates are finalized by the Marietta City Council next week, will be just over $1 million.

Publisher: MDJOnline.com
Date: 2E0D4B72C6AE2F3B05983D28DEEA68C5
Author: Shannon Ballew sballew mdjonline com
Twitter: @mdjonline
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Get purpose obsessed, your customers are | The Drum

The Drum Network is a paid-for membership product which allows agencies to share their news, opinion and insights with The Drum's audience. Find out more on The Drum Network homepage .

CSR (Corporate Social Responsibility) could be considered an outdated term for many businesses. Traditionally CSR consists of charitable activities like volunteering or donations that only sit within one part of the business, such as HR, rather than across teams to achieve a higher purpose. It doesn't take ownership of the problem space, or create innovative partnerships between corporates, start up's, NFP's and governments.

Publisher: The Drum
Date: 6DA512FE73075919C8F1633A7A6738B2
Twitter: @thedrum
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Vermont utilities warn customers of phone scam today | Vermont Business Magazine

Vermont Business Magazine Vermont utilities are warning customers of a phone scam today. In a sudden surge of calls, the scammers claim to be from a Vermont utility, including Green Mountain Power (GMP), Burlington Electric Department (BED), VGS, Vermont Electric Cooperative (VEC), Vermont Public Power Supply Authority (VPPSA), and Washington Electric Cooperative (WEC), and then demand immediate payment and threaten to cut off power.

In an effort to inform others about the fake calls, customers started alerting their utilities just before noontime that scam callers are busy working the phones today. Dozens of customers have reported the scam calls so far.

Publisher: Vermont Business Magazine
Date: 2020-09-02T15:27:48-04:00
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