Monday, October 5, 2020

American First Finance offers you another way to say 'Yes!' to your customers

Publisher: Home Furnishings Association
Date: 2020-10-05T03:00:37 00:00
Twitter: @my_HFA
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Not to change the topic here:

Asana: Secrets To Creating Software That Customers Love

Pedestrians wearing protective masks pass in front of a banner displaying Asana Inc. signage during ... [+] the company's initial public offering (IPO) in front of the New York Stock Exchange (NYSE) in New York, U.S., on Wednesday, September 30, 2020. Workplace management software maker Asana Inc. is valued at about $5.2 billion in its trading debut through a direct listing, one of two companies on Wednesday using the alternative route to an initial public offering.

This week Asana–which operates a platform for project management–pulled off its direct listing on the New York Stock Exchange. On the first day of trading, the shares shot up about 37%. 

Publisher: Forbes
Date: 2020-10-03
Author: Tom Taulli
Twitter: @forbes
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5 Experts Share CX Insights For National Customer Service Week

Todd Gurley and his team have always taken a personal approach to customer service, but they've had to modify their methods in the past few months. Instead of meeting clients over lunch, for instance, they might engage in a Zoom call. Regardless, they've remained devoted to developing relationships through consistent communication and touchpoints.

Gurley welcomes the chance to be brought into his customers' worlds and encourages other businesses to approach service from a customer-centric standpoint. And when asked what keeps his customers coming back, he narrows it down to relationships and results. "Do what you say you're going to do and do it on time," said Gurley. "Deliver—it's that simple.

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Publisher: Forbes
Date: 2020-10-04
Author: Rhett Power
Twitter: @forbes
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GOOD NEWS: Atmos Energy donates $1 million to help customers - Odessa American: Good News

GOOD NEWS: Atmos Energy donates $1 million to help customers Odessa American oalife@oaoa.com Odessa American

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Atmos Energy, through its Fueling Safe and Thriving Communities program, will donate $1 million to help customers stay warm this winter or weatherize their homes.

Atmos Energy will distribute these funds across the eight states it serves in partnership with more than 100 energy assistance agencies and nonprofit organizations.

Publisher: Odessa American
Date: FC78D2861106382E17EA9DBADCE546CF
Twitter: @OdessaAmerican
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Check out this next:

What Customers Want … And Don't Want – A Special Article For Customer Service Week

Since its inception, the focus of Customer Service Week has not been so much about customers as it ... [+] is about employees. The idea is to celebrate the good people on the front line who do amazing work.

Customers want a good experience. A big part of that is exceptional customer service. Don't confuse the two. The experience is everything from navigating a website, to how easy (or difficult) it is to reach a salesperson, to the way a product is packaged (think about how cool iPhone or iPad packaging is), to the availability of parking spaces, to how friendly the employees are, and beyond. It includes everything .

Publisher: Forbes
Date: 2020-09-27
Author: Shep Hyken
Twitter: @forbes
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JetBlue makes at-home COVID-19 tests more available to customers | Business |

JetBlue today has announced it is partnering with Vault Health to make COVID-19 testing widely available to customers with pending travel plans.

The reliable at-home test option provides convenience to customers wanting peace of mind and those who must secure a negative COVID-19 test result before entering certain states and countries or in order to avoid certain mandatory quarantines.

Publisher: The Virgin Islands Daily News
Author: Daily News Staff
Twitter: @virginislandsdailynews
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Monese Adopts Thought Machine’s Core Banking Platform Vault, to Reach Millions More

Vault's unique product building toolkit, known as Smart Contracts, empowers banks and fintech companies to build new products rapidly while radically improving the onboarding and ongoing customer experience. This is in stark contrast to banks who are constrained by inflexible legacy technology. Vault will provide Monese with the cloud technology foundation required to deliver pioneering customer experiences at speed, and enhanced resilience for millions of its customers.

Date: 2020-10-05
Twitter: @businesswire
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Top-rated home insurers for customer satisfaction in 2020 | PropertyCasualty360

Three P&C insurance leaders are on this list, including two who made more than 200 times the median employee salary.

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More than 500 new class-action suits associated with the pandemic and shutdown-related matters have been filed since May.

Discover why modernization is vital to the future of your agency and how you can take your business digital.

Publisher: PropertyCasualty360
Date: 2020-10-05
Author: Heather A Turner
Twitter: @PC_360
Reference: (Read more) Visit Source



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