Photo: AP Photo/Jeff Chiu, File. In this Dec. 16, 2019, file photo, is a man walking past a Pacific Gas and Electric sign on a PG&E building in San Francisco.
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Pacific Gas & Electric's household customers will be hit with an average rate increase of 8% to help the once-bankrupt utility pay for improvements designed to reduce the risks that its outdated equipment will ignite deadly wildfires in its Northern California service territory.
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Duke Energy Progress customers in North Carolina will see bills go down in December | Duke Energy
RALEIGH, N.C. – Duke Energy Progress customers in North Carolina will see more than $4 in savings on their monthly energy bills beginning in December due to the combined impact of annual rate adjustments.
Overall, energy costs will decrease 3.9% for residential customers, 3.6% for commercial customers and 2.3% for industrial customers.
The total monthly impact for a typical residential customer using 1,000 kilowatt-hours (kWh) per month will be a decrease of $4.59 – from $116.87 to $112.28.
ultimate.ai scores $20M for a supportive approach to customer service automation –
Ultimate.ai , a virtual customer service agent builder, has closed a $20 million Series A round of funding, led by Omers Ventures with participation from Felicis Ventures and existing investors HV Capital, and Maki.vc — bringing its total raised to date to more than $25 million.
The European startup’s flagship claim for the data-ingesting bot-builder platform is it’s capable of automating up to 80% of customer support interactions.
Comcast just found a slightly insulting way to make customers happy | ZDNet
Yet even its desperate attempts to be referred to as Xfinity still don't always succeed in helping customers forgive or forget.
Here's Steve Carell as Santa, trying to find new ideas for Christmas gifts. He enlists the help of his enterprising elves. Via Zoom, of course.
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Like many a business leader, he takes responsibility: "We have to find something else. And fast. That's all. Figure it out. Good luck."
Other things to check out:
Amadeus Expands Partnership with Couchbase to Help Customers Scale and Adapt to Changing Travel
LONDON, Dec. 03, 2020 (GLOBE NEWSWIRE) -- With a keen desire to get back on the road, travelers are cautiously resuming to search for and book flights and hotels. But travel players are facing a challenging new reality – one where performance, flexible operations and personalized service are quickly taking on a whole new meaning in order to remain relevant.
To this end, Amadeus has extended its partnership with Couchbase , the creator of the enterprise-class, multi-cloud to edge NoSQL database. The new multi-year agreement will see Amadeus using Couchbase to dynamically scale its levels of service and continue to deploy applications quickly.
Promoting Your Business Offline: 5 Tips to Connect With Customers Off the Web
Business cards can help you lure in prospects and network with other businesses and individuals. Not only are business cards pretty cheap to make, but they’re also super-easy to give out. Meet a potential investor? Hand them a business card. Potential customers? Give them a business card.
In short, business cards are an inexpensive and versatile offline marketing tactic with tons of potential.
Nicor Gas offers assistance for customers to stay warm this winter season
NAPERVILLE, Ill. (WIFR) - As temperatures dip below freezing across the Midwest, Nicor Gas is reminding customers that it's time to prepare their homes for winter to help conserve energy and save on energy bills.
"Nicor Gas remains committed to helping our customers – especially those in historically underserved communities – better manage their energy use and save on winter heating bills," said President and CEO John O. Hudson III.
SDG&E opens 10 resource centers for customers without power - Ramona Sentinel
The Community Resource Centers opened at 8 a.m. and will remain open until 10 p.m. They are located at:
The pre-emptive de-energizing of lines, called Public Safety Power Shutoffs, is something utilities in California have increasingly employed to reduce the risk of high winds knocking down power lines and potentially igniting wildfires.
The power outages have hit backcountry and mountainous areas the hardest but the current round of shutoffs have also led to blackouts in areas such as El Cajon, Encinitas, Lakeside, Rancho Santa Fe, Escondido, Rancho Bernardo and San Marcos.
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