Tuesday, February 2, 2021

Customers, restaurant owners talk about reopening of indoor dining in Michigan with restrictions

DETROIT – Michigan restaurants have only had ten days to make changes and get ramped up for Monday, Feb. 1.

Those changes include indoor dining being capped at 25 percent capacity. Tables must be six feet apart with no more than six people at each table. Bars and restaurants must also close before 10 p.m. daily.

Scott Sitner, a customer of Lily's Seafood Grill and Brewery wants to support local restaurants. He has witnessed firsthand the damage left behind by the COVID-19 restrictions.

Publisher: WDIV
Date: 2021-02-01T23:08:17.834Z
Author: Natasha Dado Shawn Ley
Twitter: @WDIV
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Many things are taking place:

Some SoCalGas customers say they’re seeing drastic increase on gas bills | KTLA

Some Southern California Gas Co. customers say they’ve been seeing drastic increases in their gas bills over the law few months.

A spokesperson for the company says a minor rate increase — which was approved in 2019 — just went into effect in January, and residential customer may see a monthly increase of about $1.89 compared to last year. The company also said customers use three to seven times more natural gas during winter months and heating is often the biggest energy expense for households.

Publisher: KTLA
Date: 2021-02-02T06:34:50 00:00
Author: Kacey Montoya
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Entergy Arkansas giving all customers one-time credit on February bills | KATV
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Publisher: KATV
Date: 2021-02-01T13:35:08 00:00
Author: KATV
Twitter: @KATVNews
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SRP delays price increase for customers | Arizona News | azfamily.com
Publisher: AZFamily
Author: David Baker
Twitter: @azfamily
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Entergy Arkansas customers to receive one-time credit in February - Talk Business & Politics

Little Rock-based utility Entergy Arkansas said Monday (Feb. 1) that customers will see a one-time credit on their February bills as a result of an annual adjustment based on the outcome of federal tax positions and a decrease in the state tax rate. The total credit is estimated at $5.6 million.

"Providing affordable, safe and reliable energy is at the heart of what we aim to do each day," said Michael Considine, customer service vice president for Entergy Arkansas. "And our goal is to pass along additional credits to our customers as quickly as possible."

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Publisher: Talk Business & Politics
Date: 2021-02-01T21:29:19 00:00
Twitter: @robybrock
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Ann Arbor restaurants welcome back customers for in-person dining - mlive.com

ANN ARBOR – Ann Arbor's restaurants welcomed back customers as the state returned to in-person dining at limited capacity across the state Monday, Feb. 1.

Dan Sutter, the general manager of Knight's Steakhouse on Dexter Road, said customers were excited for the opportunity to return to in-person dining. The restaurant operated 16 tables in a heated outdoor tent through the indoor closure, but all of the customers who visited Monday opted to eat inside, pushing the lunch service towards their 50-person capacity under the new rules.

Publisher: mlive
Date: 2021-02-01T23:26:13.142Z
Author: jhamilton1 askowronski
Twitter: @mlive
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How Struggling Businesses Can Keep Their Customers

The COVID-19 pandemic and the lockdowns have affected some businesses far more than others. Restaurants are a good example. At one point, they were closed. Then they could reopen, but only for outdoor dining. Then indoor dining was allowed, albeit at a fraction of full capacity. The stand-up bar side of the business became forbidden. Needless to say, business owners have numerous concerns right now, ranging from IRS audits to going out of business entirely.

Start by understanding mutual value. Your loyal clients have many other choices. They consciously choose to do business with you. That's what they want. You will see loyal customers follow their hairstylist when they move to a different salon. Your client base is a significant asset for your business. If an accountant were to sell their practice to another practitioner, it would be expected the current clients would continue bringing in revenue for the new owner.

Publisher: AccountingWEB
Date: 2021-02-01T16:19:27 00:00
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Ford customers to get real-time traffic updates with new Google partnership | Business |

Ford Motor Co. CEO Jim Farley stands in a room with Model T vehicles at the Ford Piquette Avenue Plant in Detroit on January 14. He is using technology to move the automaker into the future.

DETROIT — Ford Motor Co. and Google announced a strategic partnership on Monday that's meant to more quickly modernize the 117-year-old automaker in unique ways and more aggressively use data to drive revenue and improve customer experience.

Ford will start exploring this year the use of technology to provide oversight and quality control of factory robotics as well as additional training of UAW members on the plant floors, while Ford and Lincoln customers will start seeing new driver experiences in the 2023 calendar year.

Publisher: UnionLeader.com
Author: Phoebe Wall Howard Detroit Free Press
Twitter: @UnionLeader
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