Monday, March 22, 2021

5 tips to make service more convenient for your customers

5 tips to make service more convenient for your customers
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Publisher: CBT Automotive Network
Date: 2021-03-22T09:02:08 00:00
Twitter: @CarBizToday
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Mississippi Mudds welcomes back customers with COVID protocols in place | News 4 Buffalo

TONAWANDA, N.Y. (WIVB) — Saturday marked the official first day of Spring and that means Mississippi Mudds is now open.

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News 4 stopped by the Niagara Street hot spot where people were in line ready to indulge in an ice cream cone or a hot dog.

“Today at about 11:30 the line started and we have been steady all day and the customers are coming back and happy that we’re open and we’re happy to have them back.”

Publisher: News 4 Buffalo
Date: 2021-03-20T23:04:14 00:00
Author: News 4 Staff
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Hirings approved for Fort Smith customer service staff

FORT SMITH -- The city Utility Department's customer service program received a boost on Tuesday to continue helping residents.

City directors unanimously approved hiring seven full-time employees for the program through this year during its meeting Tuesday. A total of $265,000 was allocated, with $212,000, or 80%, coming from the Utility Department and the remaining $53,000, 20%, coming from the Sanitation Department.

Utility Director Lance McAvoy said the new positions, which include six customer service representatives and a customer service representative supervisor, will allow the department to maintain the same level of customer service. He made a request for the positions during the board's study session March 9.

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Publisher: Arkansas Online
Date: 2021-03-22 2:00
Author: Thomas Saccente
Twitter: @arkansasonline
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Picosun trusts in augmented reality for refined customer support

ESPOO, Finland , March 21, 2021 /PRNewswire/ -- During the past year, organizations worldwide have been forced to adapt to new ways of working and serving their customers due to the covid-19 pandemic and the related restrictions to travel and logistics. Picosun Group has significantly reinforced its local service units globally and established its PicoSupport™ Center.

PicoSupport™ Center provides on-site support and planned service items such as ALD system installations and preventive maintenance visits conducted by highly experienced, trained and certified field service engineers. It also takes care of customers' Helpdesk and Emergency Service operations.

Date: 9D28F7743C790DD88F2D9C7375EF7ED5
Author: Picosun Oy
Twitter: @PRNewswire
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Many things are taking place:

Slain spa workers and customers mourned by families

Yue immigrated from South Korea to the United States, and was married for a time to Mac Peterson of Columbus, who once served at the Army's Fort Benning in that Georgia city.

"Mom was an amazing woman who loved to introduce our family and friends to her home-cooked Korean food and Korean karaoke," said Rob Peterson, one of Yue's sons, who described her as an "amazing woman" in a fundraising appeal. "Will miss joining mom on her weekly Sunday routine to the grocery store and traditional Korean dinner. She was always kind-hearted and willing to help everyone she encountered."

Publisher: WJXT
Date: 2021-03-21T21:33:55Z
Author: Associated Press
Twitter: @WJXT
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F5 Appoints Two Senior Executives as It Sharpens Its Customer Focus | Business Wire

Gail Coury, who joined F5 in 2018, has been promoted to Senior Vice President and Chief Information Security Officer (CISO), effective March 1. Coury will oversee the expansion of F5's cybersecurity organization with responsibility for F5's enterprise security, the security of the company's product and service offerings, and showcasing to customers and the industry the use of F5 security technologies.

"F5 is continually raising the bar to deliver better experiences for our customers, and Yvette and Gail bring the deep expertise, proven leadership, and customer-centric approach needed to help us achieve that goal," said Tom Fountain, Executive Vice President of Global Services and Chief Strategy Officer at F5.

Date: 2021-03-22
Twitter: @businesswire
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A Year of Pandemic: Commercial Vehicle Suppliers Kept Customers, Workforce in Mind | Transport

The supply chain has come through severe trials since the coronavirus was declared a pandemic on March 11, 2020, by the World Health Organization. Trucking and related organizations describe the challenges and their progress .

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It was crucial for commercial vehicle suppliers to be identified as essential while they tried to find their way through COVID-19 when it first spread a year ago and deepened afterward, an executive with a leading supplier trade group said.

Publisher: Transport Topics
Date: 2021-03-22T08:00:00-04:00
Author: Roger Gilroy
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Manglani treats his customers like friends | Monday's Man | thenewsenterprise.com

Raja Manglani, center, stands with Carl Smalls, left and his daughter, Erica Watson, in his Radcliff store New York Fashions.

From left, CC Beverly, Robert Craig, Joe Washington, Raja Manglani and Neal Gibbs stand in New York Fashions in Radcliff.

Raja Manglani has been in the men's and boy's clothing business in Radcliff for 25 years. His store, New York Fashions, is a mainstay in the Radcliff community.

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"Her job was to work with designers at the beginning stages, finish the product and then grade the patterns for production," he said. "After it was sent to the cut­ting department, it was then my responsibility to accessorize the garments by finding sewing contractors and finishing the products for shipping."

Publisher: The News-Enterprise
Author: BECCA OWSLEY The News Enterprise
Twitter: @NEheadlines
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