Wednesday, March 24, 2021

Keep your customers engaged online | Post Bulletin

This is the second column on this topic, because keeping your customers engaged is vital for ongoing business operation, especially as small businesses struggle to keep customers. during these pandemic times.

In my last column I gave four examples of ways to do this. I have several more to add to this list of ideas from SCORE folks and our content partners to keep the conversations with your customers going during and after the pandemic and keep the sales coming in.

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Publisher: Post Bulletin
Twitter: @Post Bulletin
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Quite a lot has been going on:

National Grid highlights financial assistance programs for customers | WRGB
Publisher: WRGB
Date: 2021-03-24T20:09:39 00:00
Author: J T Fetch
Twitter: @CBS6Albany
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Popular Cereal Brand to Reimburse Customers Who Overpaid During Shortage

Grape-Nuts, a customer favorite from parent company Post Consumer Brands, is finally returning to supermarket shelves, USA Today reports . 

Towards the end of last year, the company experienced a shortage as a result of pandemic-related production issues. The scarcity of Grape-Nuts cereal subsequently caused a tremendous hike in its price, according to the publication. In January, for instance, a third-party seller on Walmart reportedly listed a 4-pound box for $110. A 64-ounce box typically retails for $6.49, while a 20.5-ounce box costs $4.29 and a 29-ounce box $4.99.

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Publisher: Entrepreneur
Date: 2021-03-24T20:57:58Z
Author: Justin Chan
Twitter: @Entrepreneur
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Elastic Announces Enhanced Access to Nearly Unlimited Data to Help Customers Gain Deeper Business

Whether it's for observability, security, or enterprise search, data can keep growing at an exponential rate. This data is critical not only for day-to-day success but also for historical reference

The frozen tier decouples storage from compute, allowing customers to retain and search their data at a fraction of the cost while also reducing the number of dedicated resources needed for search. By only fetching the data needed to complete a query from the object store and caching recent queries, the frozen tier offers the best search experience while enabling customers to store and search a nearly unlimited amount of data.

Twitter: @businesswire
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In case you are keeping track:

SDG&E natural gas customers to see $17.86 reduction in April bills - The San Diego

Roughly 873,000 San Diego Gas & Electric customers who use natural gas will get a break on their bills next month.

The credit is applied to natural gas customers for one month out of the year but a larger credit is assigned to electricity customers in two separate months during the year.

This year's electricity Climate Credit in SDG&E's service territory comes to $69.20. In August, about 1.4 million residential and small business customers will see their bills offset by $34.60 and in September, another $34.60 will be deducted.

Publisher: San Diego Union-Tribune
Date: 2021-03-24T21:56:23.841
Author: https www sandiegouniontribune com sdut rob nikolewski staff html
Twitter: @sdut
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Power outage affecting customers in Cooper-Young

MEMPHIS, Tenn. (WMC) - Memphis Light, Gas and Water is reporting thousands of customers without power due to a damaged wire issue.

The utility says a contractor reportedly damaged an underground wire Wednesday afternoon causing the outages. As of 8:18 p.m., there are over 2,700 customers without power.

Publisher: https://www.wmcactionnews5.com
Date: 2021-03-25T01:21:28.481Z
Author: WMC Action News 5 Staff
Twitter: @WMCActionNews5
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Flagstar Bank customers' info hacked, ransom demanded

Troy-based Flagstar Bank recently told customers that hackers gained unauthorized access to their names, Social Security numbers and home addresses and it is giving them two free years of identity-monitoring services as compensation.

The hack happened not to Flagstar's own computer systems, but those of a third-party vendor the bank uses called Accellion. Accellion operates a file-sharing platform that reportedly was the target of a big hack that affected numerous other organizations besides Flagstar, including Kroger , the law firm Jones Day and Royal Dutch Shell .

Publisher: Detroit Free Press
Author: JC Reindl
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T-Mobile perks now available for Metro customers - CNET
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Publisher: CNET
Author: Rae Hodge
Twitter: @CNET
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Happening on Twitter

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