The majority of outages are located in Hamilton County, with more than 2,000 customers without power. That's followed by Kenton County, which has more than 1,000 customers without power.
Duke Energy says the maximum estimated time for power to be restored ranges from 11:15 p.m. Tuesday to 3:30 a.m. on Wednesday.
CISA-FBI Guidance for MSPs and Their Customers Affected by the Kaseya VSA Supply-Chain Ransomware
CISA and the Federal Bureau of Investigation (FBI) continue to respond to the recent supply-chain ransomware attack leveraging a vulnerability in Kaseya VSA software against multiple managed service providers (MSPs) and their customers.
CISA and FBI recommend MSP customers affected by this attack take immediate action to implement the following cybersecurity best practices. Note: these actions are especially important for MSP customers who do not currently have their RMM service running due to the Kaseya attack.
Customers fed up with Covid excuse for bad service - BBC News
Customers are fed up with being told they are getting poor service "because of Covid", according to research.
Firms are being accused of using the pandemic as an excuse for long waits on the telephone or late deliveries, the UK Institute of Customer Service said.
LG&E Disconnects Thousands Of Customers – 89.3 WFPL News Louisville
Louisville Gas & Electric has cut off electricity and gas for thousands of households behind on their bills since the utility resumed disconnections in June.
For much of the pandemic, a state moratorium blocked utilities from disconnecting past-due customers, but that has since ended. In its place, state utility regulators required power companies to establish payment plans, but when customers fail to pay on-time, utilities can disconnect services.
Subway revamps menu, boosts ad spend to win back customers | Reuters
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The logo of Subway fast food chain is seen behind a traffic sign in Vienna, Austria, July 7, 2016. REUTERS/Heinz-Peter Bader/Files
July 6 (Reuters) - Subway is overhauling its menu and pouring money into marketing as the world's biggest restaurant chain by number of stores aims to win back customers with its new sandwiches.
A Banking App Has Been Suddenly Closing Accounts, Sometimes Not Returning Customers' Money —
He didn't understand why. Marrero had checked his account earlier that day and saw a balance of nearly $10,000. With the Applebee's server standing next to him, he quickly pulled out his phone to check his Chime app, just as he had hundreds of times since he signed up in January.
Elderly customers can receive LED bulbs and home energy audit | News | ktbs.com
PINEVILLE, La.
Can conversational AI make your customers happier? - Tech Wire Asia
An unidentified employee of the HSBC call centre attends to a call in the call centre in Hyderabad (Photo by DIBYANGSHU SARKAR / AFP)
Conversational AI (artificial intelligence) is now becoming a sought-after technology as businesses look to improve their response speed and also provide better services to customers.
Mesa electric customers will likely see higher bills this year
Mesa is asking its electric customers to conserve energy during peak hours in the face of soaring power costs.
Mesa electric utility customers are likely to see bill increases but can help lower costs by reducing their energy consumption during the peak hours of 3 to 8 p.m., per the city.
Chipotle is offering free burritos to vaccinated customers - MarketWatch
Chipotle CMG, +0.00% has announced it will give free burritos and other entrees to customers who have been vaccinated in the latest instance of a company trying to help boost the U.S.
Chipotle joins Krispy Kreme DNUT, -11.09% , Anheuser-Busch, Taco Bell YUM, -0.60% and many others in trying to entice people to get a COVID vaccine via various incentives.
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