One of the ideas that comes up again and again is that customers want and crave information. As a result, our clients create better processes to deliver information to their customers.
· 96% of consumers track deliveries after ordering a product online.
El Paso Electric encouraging customers to enroll for paperless billing | KDBC
205,000 Coloradans will receive checks after CenturyLink overcharged customers
Payments to the 205,000 consumers who were overcharged will range from $12-$83 depending on how long they were charged the Internet Cost Recovery Fee. Consumers who filed complaints will receive $100.
Payments will be mailed to consumers on August 3, 2021, but consumers will have until November 1, 2021, to cash their checks, after which all payments will be void.
Microsoft tried to explain the joys of Windows 11. Customers weren't happy | ZDNet
You might think, though, that Microsoft has had enough practice and comes prepared to deal with anything and everything.
On introducing Windows 11 with great fanfare and incitement to aesthetic admiration, Microsoft was forced to admit that, no, not every PC will be able to run its new software.
Crowded Maui restaurant asks customers for Aloha after staff treated poorly | KHON2
HONOLULU (KHON2) — Restaurants in the islands have been hit hard by the pandemic, but now restaurant owners are asking customers to stop yelling at their staff.
Coconut’s Fish Café has two locations in Kihei with about 100 employees. Owner Mike Phillips says that number is 10-15 short of what he needs to staff both restaurants.
Kansas Gas Service customers could pay cold snap costs for 10 years
Customers of Kansas' largest natural gas utility could be paying off costs from February's deep freeze for the next 10 years, the company revealed Friday.
The Kansas Gas Service, which serves more than 640,000 Kansas customers, filed plans with regulators to issue securitized bonds for approximately $390 million in extraordinary costs from the cold snap — plus carrying costs — and recoup the sum from customers over five, seven or 10
NorCal rafting companies see more customers despite drought
Despite the difficult drought conditions California is facing, rafting companies in Northern California say they are actually having a great season. In fact, they are expecting more rafters than usual this year.
"After the pandemic, people were more likely to get out and do something out in nature and around less people than getting tickets to Disneyland and concerts," said Jenny Ward, an office manager at Raft California.
Local business, customers reconnect on personal level at Williamsburg Artists and Fleas Market
Michigan Burger King employee points gun at drive thru customers in a dispute over payment method
A Michigan Burger King employee is facing felony firearm charges after he took out a handgun and pointed it at a trio of drive-thru customers in a fight over how they would pay for their food, police said.
Dustin Rocheleau, 24, was charged this week for an incident on April 28, when he was working the drive-thru at a Burger King on Seven Mile Road in Livonia.
NES crews work to restore power to customers following severe weather | WKRN News 2
NASHVILLE, Tenn. (WKRN) – Nashville Electric Service (NES) crews are working to restore power following severe weather Saturday night.
Around 5 a.m. Saturday, about 3,500 people were without power in the Nashville area. NES says about 12,000 customers had their power knocked out after severe storms dumped 3.5 inches of rain in the NES service area. Eight power poles were broken and power lines were also knocked down.
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