Saturday, October 2, 2021

The first win: Getting early customers to take a chance with you – TechCrunch

New companies face innumerable challenges around fine-tuning their product and constructing the appropriate revenue model.

To answer that question, we convened a panel of three technology industry veterans at TechCrunch Disrupt 2021 last week. The panel included Kate Taylor, head of customer experience at Notion; Pablo Viguera, co-CEO and co-founder of Belvo; and Vineet Jain, CEO and co-founder of Egnyte.

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Publisher: TechCrunch
Date: 2021-10-01 13:13:08
Author: Ron Miller
Twitter: @techcrunch
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Krueger, Lawrence introduce bill to protect water system customers

CHESTER, Oct. 1 – At a news conference at Chester Water Authority headquarters, state Reps. Leanne Krueger and John Lawrence today discussed their bill to protect the customers of municipal and authority-owned water or wastewater systems in the acquisition process .

Date: 2021-10-01T15:32:00.0000000-04:00
Author: CHESTER Oct 1 At a news conference at Chester Water Authority headquarters state Reps Leanne Krueger and John Lawrence today discussed their bill to protect the customers of municipal and authority owned water or wastewater systems in the acquisition process Krueger and Lawrence have
Twitter: @PAHouseDems
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Coinbase says hackers stole cryptocurrency from at least 6,000 customers | Reuters

The logo for Coinbase Global Inc, the biggest U.S. cryptocurrency exchange, is displayed on the Nasdaq MarketSite jumbotron and others at Times Square in New York, U.S., April 14, 2021. REUTERS/Shannon Stapleton/File Photo

Unauthorized third parties exploited a flaw in the company's SMS account recovery process to gain access to the accounts, and transfer funds to crypto wallets not associated with Coinbase, the company said.

Publisher: Reuters
Date: 2021-10-01T22:02:28Z
Author: Reuters
Twitter: @Reuters
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Retailers And Customers Feeling Strain Of Supply Chain Logjam – CBS Los Angeles

"There's things we ordered back in January that we still haven't received and may not receive ever," said Jessica Goldfarb, owner of the gift shop Limonaia in Santa Monica.

The backup at the ports, along with a labor shortage and 500,000 containers waiting to be unloaded, has business owners like Goldfarb struggling to meet the needs of their business and customers.

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Date: 2021-10-01T19:05:54 00:00
Author: http www facebook com CBSLA
Twitter: @CBSLA
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How to Keep Customers Engaged, Instead of Enraged, During Supply-Chain Issues - Global Trade

-Offer added value. "Given the supply-chain problems, in lieu of instant gratification that comes with receiving the actual good or service, marketers can interest consumers in becoming part of the future production process," Pedowitz says.

Pedowitz also suggests a virtual immersive experience, which offers customers value in real-time, and monthly promotions in which customers get a discount and an added gift to go with their purchase. "Go above and beyond for prospects," he says.

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Publisher: Global Trade Magazine
Date: 2021-10-02T06:53:14 00:00
Twitter: @globaltrademag
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Bank of America customers report the bank app and website are down — and just as bills are due on

Halloween is just a few weeks away, but Bank of America gave many customers an early October scare on Friday.

The financial giant was trending on Twitter on Friday as users turned to the platform to complain that the Bank of America BAC, +1.48% app was down — and on the first of a new month, when rent, utilities and other bills are often due.

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Publisher: MarketWatch
Date: 2021-10-01T13:03:00-04:00
Author: Nicole Lyn Pesce
Twitter: @marketwatch
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New Postal Service changes are in effect; customers react

NEW ORLEANS (WVUE) - Residents headed into a post office in Mid-City on a day big postal service changes took effect.

The U.S. Postal Service implemented what it calls new service standards for First-Class mail and periodicals and some mail will take longer to arrive at its destination.

Publisher: https://www.fox8live.com
Twitter: @fox8nola
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How PepsiCo Put Data to Work Connecting to Customers

Relying on mass distribution and promotions have historically been ways for consumer goods companies to connect with consumers at scale -- PepsiCo sought a more nuanced approach through its data to respond to the market.

The food and beverage giant has evolved its approach to work with its first-party data to build direct, more personalized relationships with its customers, says Shyam Venugopal, senior vice president of global media and commercial capabilities with PepsiCo.

Publisher: InformationWeek
Date: 2021-10-01T12:00:00.000Z
Author: https www informationweek com author joao pierre s ruth
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As theaters reopen, influx of customers takes center stage for downtown businesses | KSTP.com

There was yet another sign of a return to normal in Minneapolis on Friday night. Theaters are reopening and Broadway has returned to the Orpheum Theatre. The national tour of Disney’s "Frozen" opened this week.

Minnesota-native Caroline Innerbichler helped welcome theater-goers back through her role as "Anna" in the musical. 

Publisher: KSTP
Date: 2021-10-01
Twitter: @KSTP
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