Wednesday, November 24, 2021

Dealing with angry customers — Webinar offers de-escalation techniques to business owners

Due to the high number of unpleasant customer incidents at businesses seeking to follow vaccine and mask mandates, the Seattle Metro Chamber, in partnership with Reach King County and Business Health Trust, held an online seminar on De-Escalation Strategies on Nov.

It doesn't matter what side you fall on in the multiple COVID-19 debates, Prisco explained. What matters is your ability as a business owner—or within a personal scope—to regulate yourself in an over-heated situation and to thereby bring back order to something or someone veering to chaos.

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Publisher: Northwest Asian Weekly
Date: 2021-11-24T16:38:47 00:00
Twitter: @nwasianweekly
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Afterpay unveils BNPL subscription offering for US customers – TechCrunch

The service will launch in both the U.S. and Australia beginning early in 2022 and will be free for customers who pay on time. IPSY, BoxyCharm, Savage X Fenty and Fabletics are among the initial list of merchants that will offer the feature.

Klarna , Afterpay's competitor in the BNPL space, also announced news this week for its U.S. customers that it was offering its "Pay Now" option.

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Publisher: TechCrunch
Date: 2021-11-24 07:51:06
Author: Christine Hall
Twitter: @techcrunch
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Did Your Customers Disappear? How To Get Them Back In 2022. - Global Trade Magazine

Perhaps orders are down, in-store traffic has hardly rebounded, revenues are frustratingly slow to return and employee spirits are in the tank as well.

"Technology is rapidly changing the way people exchange information and ideas leading to tremendous efficiency opportunities, but no matter how much technology changes things, people have the same psychological need for positive human interactions," says Kelley, who is president and CEO of Salem

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Publisher: Global Trade Magazine
Date: 2021-11-24T21:41:35 00:00
Twitter: @globaltrademag
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Help Customers Save by Eliminating Idle Servers from Their Data Centers

. @OpenText acquires @BricataInc , adds #NDR to security and protection cloud. dlvr.it/SD7XKf https://t.co/Ai52skS1NQ

. @DellTech commercial PC revenues rose 40% last quarter, while @HP saw a 25% increase in corporate PC sales.… twitter.com/i/web/status/1…

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Publisher: Channel Futures
Date: 2021-11-24T15:11:13 00:00
Twitter: @ChannelFutures
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BrightRidge to extend pandemic energy credit to customers | | timesnews.net

BrightRidge will provide customers with a $1.32 million Pandemic Recovery Credit that will save residential and small commercial customers as much as 10% on their February power bills.

"We are grateful for the economic recovery in our region," BrightRidge CEO Jeff Dykes said. "Nonetheless, we realize our customers are still working to get back to a pre-pandemic economic footing.

Publisher: timesnews.net
Twitter: @timesnewsonline
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Starlink Disappoints Pre-Order Customers by Pushing Back Delivery Times | PCMag
Publisher: PCMAG
Twitter: @pcmag
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Apple turns customers away at retail stores in Turkey | AppleInsider

AppleInsider is supported by its audience and may earn commission as an Amazon Associate and affiliate partner on qualifying purchases. These affiliate partnerships do not influence our editorial content.

Lines are forming outside of Turkey's three Apple Stores, with employees reportedly turning away potential customers looking to buy Apple devices.

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Publisher: AppleInsider
Twitter: @appleinsider
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Customers rush to local restaurants for Thanksgiving Eve pizzas | WKBN.com

(WKBN) – The day before Thanksgiving is traditionally one of the busiest days at a pizza shop, which is why at dinner time tonight, we visited two of the area’s best-known pizza shops. We wanted to see how busy they were and how they’ve survived the pandemic.

The parking lot outside The Elmton in Struthers was virtually empty Wednesday night but the carry-out entrance and kitchen were busy. The wait for a pizza was, at one point, an hour.

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Publisher: WKBN.com
Date: 2021-11-25T03:36:52 00:00
Author: Stan Boney
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Local businesses go beyond for holiday customers | WKBN.com

YOUNGSTOWN, Ohio (WKBN) – There were some busy places Wednesday as the countdown to Thanksgiving is winding down.

There was plenty of last-minute shopping for items to fill the Thanksgiving menu. Of course, it centers around the main course. Rankin’s Meat Market in Columbiana had 40 pre-orders for the star of the Thanksgiving meal.

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Publisher: WKBN.com
Date: 2021-11-24T22:24:37 00:00
Author: Dave Sess
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After Bluegrass Cellular and Verizon merger, customers still experiencing issues

Ky. (WBKO) - After a huge merger between Verizon" and Bluegrass Cellular , some Bluegrass customers began experiencing some issues.

Renea Proffitt Brown says her dad was having issues with his phone, "my problem was with my dad's phone, he has a flip phone and what happened was, is he wasn't able to receive phone calls for six days."

Publisher: https://www.wbko.com
Twitter: @wbkotv
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