In the movie " Don't Look Up ," which recently broke a Netflix viewership record, scientists' discovery of an approaching Earth-destroying comet is met with indifference. Are many companies making a similar mistake when it comes to customers?
Customers at Some Banks Have a Say in Grant Decisions - BusinessWest
Dan Moriarty (left) and Michael Rouette say it's important to give customers a say in which nonprofits Monson Savings Bank supports.
That's roughly the number of Monson Savings Bank (MSB) customers who cast votes in the bank's 12th annual Community Giving Initiative, the number of different nonprofits they wanted to receive donations, and the total money being given to the top 10 vote getters.
Bigger BGE bills drawing questions from some customers | Baltimore Brew
Baltimore area customers who opened up their heating bills recently have been venting about charges they say spiked sharply – in some cases rising to twice the size of previous bills.
"Anyone else get an insane BGE bill for January?" one poster prompted, kicking off a lengthy thread.
J.D. Power insights: Bank customers twice as likely to switch banks if fees are charged | ZDNet
J.D. Power released a retail banking insight on Tuesday (Feb 2) that revealed retail banking customers are twice as likely to switch banks if charged a fee compared to those who haven't. The insight also revealed that vulnerable customers pay overdraft fees at double the rate of healthy customers.
Recruiting Best Practices: Treat Employees Like Customers | HR Exchange Network
As Human Resources leaders trying to win the talent war, you are shifting your mindset about employee engagement and experience. While you are aiming to find the best people to execute your business strategy and achieve positive business outcomes, you are also trying to keep those go-getters
The answer is treating your employees like customers, says Saleem Khaja, the COO and Co-founder of WorkLLama, who recently spoke at the HR Exchange Network’s Recruiting and Talent Acquisition online event .
Customers Calling to 'Cancel' Amazon Prime After New Price Hikes Announced
The new price hikes will go into effect on February 18 for new Prime members and after March 25 for existing members.
The retail giant announced that it would be increasing prices on its beloved Prime services by a whopping 17%, citing inflation and the need to offset costs due to pandemic-related disturbances, namely labor and transportation costs.
Nearly 125,000 MLGW customers without power in Shelby County
UPDATE : As of 8 a.m. Friday, there were 3,238 outages reported affecting 124,479 customers . About 30 % of MLGW customers are without power.
MLGW CEO J.T. Young said it will be several days before power is restored to all customers. He said the power system is currently in “critical condition” and crews are working to stabilize it.
Federal Judge: Apple Did Not Mislead Customers About iPhone Water Resistance
Reuters reports that a U.S. federal judge has dismissed a proposed class-action lawsuit that accused Apple of misleading customers about the iPhone’s ability to resist water.
The iPhone’s water resistance is one of the features Apple heavily promotes in its marketing campaigns, ever since the company’s launch of the iPhone 7. The Cupertino firm says some models can survive water depths of up to four meters for 30 minutes.
Entergy Customers in Louisiana Can Receive Free Virtual Tax Prep
NEW ORLEANS, La. — For more than 12 years, Entergy New Orleans and Entergy Louisiana employees have volunteered to help customers who qualify for the federal Earned Income Tax Credit receive assistance in claiming the money they have earned. And this year is no different.
‘It’s really hard right now’: Southwest Gas customers react to winter price hike
LAS VEGAS (KLAS) — As we continue through the cold winter months, many have noticed a significant increase in their Southwest Gas bill, so 8 News Now reached out to the company Thursday to get answers as to why this is happening.
“It’s really hard right now,” Southwest Gas customer Michelle McNeil told 8 News Now.
Happening on Twitter
Companies can level the playing field by identifying patterns of gender bias in the way they treat people and then… https://t.co/ShNDEhFwEM Harvard (from Cambridge, MA) Wed Feb 02 03:30:02 +0000 2022
Traditional luxury goods companies have treated digital as a channel. But they're starting to treat it as a marketp… https://t.co/rkNqU0A7Lb HarvardBiz Sat Jan 29 06:37:00 +0000 2022
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