Wednesday, March 30, 2022

Helping passive banking customers become active

Increased use of digital banking, coupled with the reality that people just don't visit bank branches the way they used to, has made it more challenging than ever for financial institutions to deliver personalized customer interactions.

Healthy long-term banking relationships begin with a personalized online account opening experience—one that offers insights and recommendations for products and services that fit customers' unique financial needs.

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Publisher: BAI
Date: 2022-03-30T11:51:24 00:00
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Walmart Connect: Building Meaningful Shopping Experiences Between Suppliers & Our Customers

Now is an incredibly transformative time in retail. Customers' needs and how they choose to shop are rapidly evolving, and the opportunities to serve them are infinite. All of us across Walmart are focused on meeting our customers wherever and however they want to shop. At Walmart Connect, the ...

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Publisher: Corporate - US
Twitter: @walmart
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'Oh No'—Teriyaki Madness Turns Email Blunder Sent to 8,300 Customers Into Marketing Campaign | ...

Intrigued by fascinating founder stories and quirky business ideas, Callie takes the lead on any executive moves and emerging brands in franchising, plus merger and acquisition news for our monthly Dealmakers e-newsletter.

Publisher: franchisetimes.com
Author: Callie Evergreen
Twitter: @FranTimes
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Lake County News,California - Cal Water secures funding to relieve Redwood Valley customers of ...
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Publisher: Lake County News
Author: California Water Service
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99% of Customer Service Executives Recognize Using Chat with Customers Strengthens Customer ...

Customer service teams are increasingly responsible for revenue with 81% saying they are compensated based on performance and sales within their teams.

Publisher: WFMZ.com
Author: Clickatell
Twitter: @69News
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The No. 1 Reason Customers Come Back

If you walked up to people on the street and asked, "What is the number one reason you go back to a business?," you may find the top answers include customer service and customer experience.

So, with that in mind, it turns out that common sense should tell you what customers want. We asked, "What customer service experiences were most likely to cause you to come back?" The top two answers were employees who were helpful and friendly .

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Publisher: Forbes
Date: 2022-03-27
Author: Shep Hyken
Twitter: @forbes
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AMD Xilinx Announces Versal HBM Series Now Shipping to Select Customers

March 29, 2022 — AMD Xilinx has announced its 7nm Versal adaptive compute acceleration platform (ACAP) portfolio continues to hit important milestones across multiple industries, from the data center to edge deployments.

The Versal HBM series enables the convergence of fast memory, secure connectivity, and adaptable compute in a single platform. It is the first and only adaptive silicon device combining an SoC and traditional FPGA fabric with integrated HBM2e DRAM and a best-in-class network on chip.

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Publisher: HPCwire
Date: Est. reading time
Twitter: @hpcwire
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Etsy sellers will go on strike in April and want customers to boycott - The Verge

For Kristi Cassidy, an active seller on Etsy since 2007, the fee increase was the last straw. Cassidy, who sells gothic Victorian costumes and accessories, had a happy first decade on the platform.

Shortly after hearing of the fee increase, Cassidy headed to the Etsy sellers subreddit, which was flooded with comments about the news, and wrote a post.

Publisher: The Verge
Date: 2022-03-30T09:00:00-04:00
Author: Mia Sato
Twitter: @verge
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Mt. Gox gives former customers a token of appreciation (but still no money) - CoinGeek

Tokyo-based Mt. Gox was one of the first (and for a while the world’s most popular) Bitcoin trading exchange. Karpeles was one of the industry’s biggest celebrities when BTC first began to gain mainstream media attention in 2013.

Karpeles, equally famous under his online pseudonym “MagicalTux,” announced the NFT would be available for an airdrop to anyone who can provide verifiable details of their Mt. Gox account.

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Publisher: CoinGeek
Date: 2022-03-30T08:00:20 00:00
Twitter: @realcoingeek
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Some Verizon customers getting spam texts: Talking Tech podcast
Publisher: USA TODAY
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