Top reasons why customers switch banks
You work hard to bring in new customers and build relationships, but are you able to effectively manage attrition? Do you have insights into some of the real reasons customers ditch your bank and switch to another?
While some of the causes of customer attrition are predictable and often uncontrollable, a deeper look yields some interesting findings.
TurboTax owner Intuit to pay $141 million to customers
Intuit , the owner of popular tax filing software TurboTax, will pay $141 million in restitution to millions of low-income Americans who were "unfairly charged" for services that should have been free, according to a multistate agreement announced Wednesday.
TurboTax also agreed to reform its business practices. For example, it must suspend a "free, free, free" advertising campaign that "lured" customers with the promise of free tax preparation but then asked them to pay, according to an announcement from New York Attorney General Letitia James.
Are Lonely Salespeople Costing You Customers?
It’s more than an issue of morale. Research finds that loneliness could cause three behaviors that damage business performance.
As customer interactions have shifted to Zoom, sales jobs have become increasingly transactional and lonely.
Sales has always had lonely moments. However, when the pandemic sent salespeople home to Zoom, the loneliness became palpable. This is becoming a costly problem.
Customers express interest, doubts about Apex Flex on Demand
LAS VEGAS -- Dell Technologies is committed to flexibility, a message company executives repeatedly delivered to customers on center stage at Dell Technologies World 2022.
The Apex offering includes Apex Flex on Demand, which enables customers to scale resources up or down depending on the need, including compute, storage and HCI.
Stripe flexes its fintech muscle with Financial Connections to pull banking data automatically ...
Stripe , the payments behemoth valued at $95 billion a year ago and now reportedly inching closer to an IPO, today announced a new product that fills in some significant gaps in its play to be the financial services layer for merchants and other businesses whose models are based on enabling ...
Judge OKs $61 million in refunds for customers in SC nuclear debacle
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COLUMBIA, S.C. (WCSC/AP) - A South Carolina judge approved a second round of refunds for customers of a utility that poured billions of dollars into two nuclear power plants that never produced a watt of power.
About $61 million is being set aside for Dominion Energy South Carolina after the utility sold several properties as part of the settlement of a class-action lawsuit.
The Dish Our Customers Will Never Let Us Take Off the Menu - The New York Times
In my restaurants and delis — as with all restaurants and delis — there's a lot of movement: movement, turnover and energy. Customers and dishes come and go, seasons and menus change, one service gives way to the next.
For all that things move forward and change, some things remain reliably the same — certain ingredients and particular dishes have been stalwarts on the menu, holding on steady as others pass through.
Bloomberg - Are you a robot?
In addition to voting for progressives, please support organizations that will continue helping Americans access sa… https://t.co/jigxmIKbz6 rebeccawatson (from Oakland, CA) Wed May 04 17:19:39 +0000 2022
One of our local rooftop solar companies sent me sunflowers for helping to defeat the anti-rooftop solar bill. Than… https://t.co/XloW1Rb3dm AnnaForFlorida (from Orlando, FL) Sat Apr 30 02:59:26 +0000 2022
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