If you've yet to read 2020's, The Connector Effect by Dr. Ivan Misner, Graham Weihmiller and Robert Skrob (or the current podcast it spawned), below is a crash course on all that these networking gurus preach when it comes to corralling the ideal customer.
For starters — and within two minutes, tops — write a response to each of the below questions or requests. Don't overthink your answers and know that the more you treat this as a lightning-round style exercise, the more you'll get out of it.
Customers are dining out more and getting less takeout
Customers returned to restaurants in force in the first quarter of 2022, making more reservations and seeking out indoor dining at higher rates than a year ago—particularly at places that offer a special experience.
That's according to a new state of the industry report from Yelp, which also found that consumers are ordering less takeout this year, though off-premise remains much more prevalent than it was before the pandemic.
Do You Really Know What Your Employees, Customers Think?
CMSWire's customer experience (CXM) channel gathers the latest news, advice and analysis about the evolving landscape of customer-first marketing, commerce and digital experience design.
Something is rotten in Denmark — if Denmark is what company leaders think they know about their employees and customers. And in the arena of trust, many of them don't know.
Consumer Behavior Expert David Allison: Using Valuegraphics To Deeply Understand Customers
Think about your 35th birthday: Were you substantially different than the day before? Probably not, and yet marketers automatically moved you from the 25-34 segment to the 35-44 segment, and targeted you differently.
Demographics help define your audience's basic characteristics. Psychographics help identify their patterns of behavior. But connecting with your customers on a truly personalized level requires diving into their values—the things that matter to them the most.
Court: Amazon customers can sue over lack of toxic warnings | The Daily Independent at ...
California's Supreme Court is allowing customers to sue Amazon.com for failing to warn buyers that some products it sells may contain hazardous substances such as mercury. The court on Wednesday …
Our commitment to balanced, fair reporting and local coverage provides insight and perspective not found anywhere else.
Georgia Power offers tips, tools for customers during first heat wave of summer - Coastal Courier
With afternoon high temperatures soaring into the mid-90s this week across the state, Georgia Power is focused on helping customers minimize the impact of the higher temperatures on electric bills and providing simple tips to use around the house.
You Can't Get Loyal Customers Without Loyal Employees
CMSWire's customer experience (CXM) channel gathers the latest news, advice and analysis about the evolving landscape of customer-first marketing, commerce and digital experience design.
High customer expectations have encouraged many brands to follow a philosophy of "customer first." But going even further than that, some of the most popular brands have embraced a "customer-obsessed" strategy.
Amazon customers can sue over lack of toxic warnings, court says | Fox Business
Amazon.com can be sued by customers for failing to warn buyers that some products it sells may contain toxic ingredients, according to a California court ruling.
The case in question involved a lawsuit that said Amazon allowed skin-lightening creams to be sold on its website despite being aware of concerns about toxic mercury levels in the such creams.
Libro Reservations Exceeds Forecasts with the Addition of Over 350 New Customers in the First Half ...
"2022 has proven to be a pivotal year for Libro as we see restaurants trying to put the pandemic behind them, and deal with the effects of inflation," says Lorne Schwartz, President of Libro.
In addition to expanding the client roster, Libro has more than doubled the number of company employees and has had more than 100% growth in its recurring revenues for the third year in a row.
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