Wednesday, September 28, 2022

Keeping Up with Customers’ Increasingly Dynamic Needs

Over time, businesses have moved from a product-centric approach focused on performance to a customer-centric strategy meant to prioritize experience. But today’s dynamics are more complicated.

A mere 20 years ago, a song typically stayed on the Billboard Top 100 charts for 20 weeks. Right now, it's closer to two weeks. Similarly, the skillset that would once last your whole career now requires a complete refresh every three to five years.

Publisher: Harvard Business Review
Date: 2022-09-27T12:05:53Z
Twitter: @harvardbiz
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The Honest Company Expands Its Footprint To Reach More Customers

During COVID, when many non-essential retailers were shut down in the U.S. market, consumers had to turn to e-commerce and hybrid shopping models, like buying online and then picking up in-store.

Honest expanded its baby and personal care products into thousands of Walmart stores across the U.S. ... [+] market giving customer better access to the brand.

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Publisher: Forbes
Date: 2022-09-26
Author: Shelley E Kohan
Twitter: @forbes
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Verizon offers relief to customers likely to be hardest

Unlimited talk/text/data offered to postpaid and prepaid customers in parts of Florida forecast to be hardest hit during Ian's landfall

For media: we have b-roll, pictures and additional information on our emergency response equipment available at our Emergency Resource Center - https://www.verizon.com/about/news/emergency-resource-center

Publisher: GlobeNewswire News Room
Date: 9/27/2022 10:48:41 PM
Author: Verizon Sourcing LLC
Twitter: @globenewswire
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Walls between technology pros and customers are coming down at mainstream companies | ZDNET

Looking outside the bubble of the technology sector, how close are technology professionals really getting to working with their businesses' ultimate customers? Are they still sequestered within the walls of their IT departments? Or are the walls finally coming down?

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Publisher: ZDNET
Twitter: @ZDNET
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Payers as Customers: Plans and Tech Execs Dissect New Business Models | HealthLeaders Media

"The ability to access multiple care modalities through a single vendor is extremely attractive to plans," says one health tech leader.

HealthLeaders asked multiple health plans and tech companies about why today, the payer is a new kind of customer and how that impacts purchasing decisions, scale, and value delivery.

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Author: HealthLeaders
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Customers say they have dirt on shady landscaper

FOX 2 - Landscaper Joe Vella is such a sweet talker that people have been giving him tens of thousands of dollars for years. But he's the only one smiling.

But he's not worried - not about the criminal case, money, or with FOX 2's Rob Wolchek, who has quite the long and winding story to tell about Joe Vella. So, maybe he should be concerned.

Publisher: FOX 2 Detroit
Date: 2022-09-27
Author: Rob Wolchek
Twitter: @fox2news
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Jacksonville hardware sees surplus of customers preparing for Ian

JACKSONVILLE, Fla. – As Hurricane Ian moved closer to Florida, people in Jacksonville on Tuesday were doing some last-minute shopping to prepare.

At the Proctor Ace Hardware on University Boulevard, the mad rush for last-minute hurricane supplies was anything but slow and the lines were anything but short.

Publisher: WJXT
Date: 2022-09-27T23:23:26.282Z
Author: Erik Avanier
Twitter: @WJXT
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Spendy Customers Continue To Propel Tequila's Premiumization

Tequila continues its upward trajectory, with analysts projecting the category will hit $14.35 ... [+] billion by 2028

Has tequila been your drink of choice lately? Maybe that's a Paloma on a hot day, a high-energy margarita or a two-finger pour of extra anejo at the end of the night.

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Publisher: Forbes
Date: 2022-09-26
Author: Kate Dingwall
Twitter: @forbes
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CPS Energy customers to receive City Council-approved rebate as credit on December bill

SAN ANTONIO – This December, CPS Energy customers will receive a credit from the City of San Antonio as part of recent action by the City Council, according to a press release from CPS Energy.

The rebate comes after high natural gas prices, and extremely hot summer weather led to outstanding customer bills and revenues to the city that exceeded normal expectations, said CPS Energy.

Publisher: KSAT
Date: 2022-09-27T22:00:44.178Z
Author: Victoria Lopez
Twitter: @KSAT
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Trance Party Event Tickets

A Concert Like No Other


Hop aboard a shuttle to Kepler-1649c. Be there to welcome new lifeforms into the universe. All passengers must have a verified event ticket. There are 10,000 tickets in circulation so no need to panic. Limited seating available per trip. There will be multiple flights each hour shipping off from the NORAD Space Port in Iceland.

Event tickets are non refundable & non transferable (except on the black market. Call Sal with questions.) An event ticket can be reused for up to 9900 yearly transactions.

No sandals allowed on flight. Adults only. Kittens must show a custodian's ID at the gate. You are not allowed to get married while aboard the shuttle. Please arrive early if you are wearing jeans.

NB: EVENT TICKETS CONTAIN A PRIVATE ANONYMOUS DIGITAL IMPRINT.

Reserve your spot. Click here.




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