Wednesday, November 9, 2022

Tip of the Week: Develop Devoted Customers

Study results revealed a significant correlation between perceived quality of pharmacy structure, pharmacy engagement, and customer devotion.

What is a devoted customer or patient? If you ask 10 people, you're likely to get 10 different answers, but there will likely be at least some commonality in most of them. Some of the common elements would likely include loyalty and persistence.

Publisher: Pharmacy Times
Twitter: @Pharmacy Times
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Study: Checkout Experience Is Key for Customers | PYMNTS.com

In today's tangle of commerce channels and payment methods, merchants can rely on loyal customers to take trusted paths, whereas deal-chasers tend to go wherever the bargains are.

As to where we find loyal customers and deal-chasers, they're often in the same places, but not for the same reasons. Also factoring in are "persuadable consumers" that walk a middle line.

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Date: 2022-11-09T04:00:41-05:00
Twitter: @PYMNTS.com
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Customers warn others after Mississippi baker fails to deliver

OLIVE BRANCH, Miss. ( WREG ) — Dorothy Johnson and her husband danced their way into their sixth year of marriage with a memorable anniversary party in their backyard. However, there’s one part Johnson wishes she could forget.

“I had a cake lady supposed to be bringing my cake. Her name was Tam,” Johnson said. “She never did show.”

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Publisher: WREG.com
Date: 2022-11-08T01:59:00 00:00
Author: Stacy Jacobson
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Furniture firm Made collapse: Customers in the dark over refunds

Online furniture firm Made.com has gone into administration, leading to hundreds of job losses and leaving customers in the dark over refunds.

The firm's collapse leaves thousands of customers facing uncertainty over outstanding furniture orders.

Twitter: @YahooNews
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Solid Waste Management to Host Free Landfill Day to Approved Customers - The City of San Antonio ...
Publisher: The City of San Antonio - Official City Website
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New Iris Solar facility online and serving customers

NEW ORLEANS – Entergy New Orleans customers are now benefitting from a new, clean energy resource to power their homes and businesses with the completion of the Iris Solar facility.

The solar facility was developed, engineered and constructed by D. E. Shaw Renewable Investments (DESRI) on 492 acres in Washington Parish and comprises approximately 187,000 solar panels.

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Disney says it has more streaming customers than Netflix - CBS News

Disney and Netflix are locked in a battle for viewers, with both working on lower-priced ad-supported tiers to compete for cost-conscious consumers. While Netflix debuted its ad-supported network this month, Disney+ will roll out its own version on December 8. 

At the same time, Disney has grown its customer base with "family-friendly features and franchises," Lumley added. "The big question from a content perspective is whether Disney+ will expand to more adult-focused entertainment and how it will approach this without impacting its traditional brand.

Twitter: @cbsmoneywatch
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Bloomberg - Are you a robot?
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