Tuesday, February 7, 2023

As AI Drives Marketing, Customers Still Clamor For Human Support

Artificial Intelligence (AI) has become table stakes for marketers to keep up with consumer preferences. AI is enabling marketers to respond to customers in near real time – but not all the time.

Recently, I spoke to a retailer with more than 500,000 customers. She noted that their company had difficulty reaching customers in time to “help them” in their shopping journey.

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Publisher: MarTech Series
Date: 2023-02-07T11:25:30 00:00
Author: https martechseries com mts insights guest authors as ai drives marketing customers still clamor for human support
Twitter: @MarTechSeries
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Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and ...

Alida Optimizes TXM Platform to Strengthen Personal Connections Between Organizations and Customers

Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers—even the parts that are hard to hear—can help companies make better decisions that drive long-term customer loyalty and growth.

Date: 2023-02-07
Twitter: @businesswire
Reference: (Read more) Visit Source



Pacific Gas and Electric customers get relief for higher costs

The energy company, citing tight supply and increased demand in an unusually chilly winter, warned Californians of high prices in December. It projected residential energy prices would be roughly 32% higher between November and March compared with the same period a year earlier.

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Publisher: The Mercury News
Date: 2023-02-07T13:38:10 00:00
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