Tech Companies Focused On Enterprise Customers Are Dominating

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C onsumer championing can sour one's view of the world. My inbox tells of a world of fraud and incompetence; of persecution and gaslighting. Customer satisfaction is at its lowest ebb since 2015, according to a survey released last week by the Institute of Customer Service, as companies slash ...

Reference: Believe it or not, some companies still put their customers first | Consumer affairs | The Guardian