Wednesday, October 9, 2024

Microsoft Allows Partners To Sell Professional Services On Marketplace

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Microsoft has started to allow partners to sell professional services on its marketplace in the United States, Canada and United Kingdom, a potential opportunity for solution providers looking for a new way to acquire and transact with customers.

Partners can sell professional services as standalone private offers in AppSource or Azure Marketplace, the Redmond, Wash.-based tech giant said Thursday. A transactable professional service on the marketplace can streamline the customer buying experience by merging the service onto the Azure invoice.

They can also attach services to a private offer with software if applicable–but partners can't include services as part of a software-as-as-a-service (SaaS) or other software offer, according to Microsoft. More geographies will become available for the offer in the future.

Kathy Durfee, CEO and founder of Lakewood Ranch, Fla.-based Microsoft partner TechHouse, told CRN that the option to allow transactable services on the marketplace is interesting, but she wanted more information on whether these would count toward trailing 12-month (TTM) goals for the marketplace.

She also wanted to know that partners wouldn't have to wait a long time should a collections process be required for non-paying customers.

Microsoft's professional services categories range from assessments to briefings, customer support, implementation, migration, proofs of concept and workshops.

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