More details: Visit websiteWhen Debbie Pickle joined Williams as Chief Human Resources Officer, she and her team wanted to tackle the organization's untapped workforce potential. Williams, an energy infrastructure company, transports 30% of the natural gas consumed in the U.S. and employs over 5,800 people across the country. Despite its strong reputation in the industry, the company was grappling with a familiar challenge: how to align the skills of its workforce with the fast-changing demands of the business.
"We believe that Gigs help our employees grow skill sets, participate in networking across the enterprise, and gain more exposure to others in the organization," Debbie told me, using the language she later shared in her comments. "Our Opportunity Marketplace (or Internal Talent Marketplace), which is the one-stop shop for all Gig and Internal Job opportunities, really opened the door for people to raise their hands and say, 'I've got these skills and I want to put them to work.'"
That's when Debbie and her team decided to reimagine the way work happens at Williams. Rather than just a traditional Internal Talent Marketplace (ITM), Debbie refers to it as an "Opportunity Marketplace" where employees could take on "Gigs"—short-term, project-based assignments. Launched in June 2022, this platform wasn't just a technology implementation but a cultural shift. "We now have completed approximately 100 Gigs," Debbie noted. "Since our launch, 568 employees have participated in at least one Gig—some multiple times—and 2,649 employees have completed the onboarding process to enter the Opportunity Marketplace." In most cases, multiple participants collaborate on a single Gig
The turning point came during a quarterly review when leaders from different departments saw overlapping challenges. The workload was increasing, teams were stretched thin, and hiring externally felt like plugging holes in a leaking ship. Yet, the talent was already inside—they just needed a way to tap into it.
No comments:
Post a Comment