New Shopify connection lets agencies deploy AI chat and voice agents that answer product questions in real time and drive purchases across channels. The integration expands Rocket Driver's white label artificial intelligence platform by allowing agencies to deploy AI-powered shopping experiences within existing communication channels.
Instead of requiring customers to navigate websites, filter inventory, or browse product pages independently, businesses can engage shoppers through conversation, guiding them from product discovery to checkout access within a single interaction. “Customers want to shop the way they already communicate,” said Mike Deluca of Rocket Driver. “They are messaging businesses on websites, WhatsApp, and social platforms.
This integration allows those conversations to become guided shopping experiences, with AI Receptionists assisting customers from the first question through checkout access.” Rocket Driver said its white label AI approach enables partner agencies to deliver conversational commerce capabilities while maintaining full brand control and operational oversight.
The integration supports multiple AI Receptionist configurations beyond chat-based interactions. AI Voice Receptionists can answer product questions during inbound phone calls, provide pricing and availability details, and guide callers to checkout links delivered via SMS or email. Product data remains consistent across channels, allowing businesses to offer a unified shopping experience regardless of how customers choose to engage.
The integration supports advanced configurations for agencies managing complex product catalogs. Agencies can create separate capabilities for product searches, detailed product lookups, inventory checks, or category-based browsing. These tools can be customized to align with each client's catalog structure, product taxonomy, and business requirements.
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