GREENVILLE, N.C. (WITN) - A federal judge gave the green light Tuesday morning to allow Sprint and T-Mobile to merge companies.
The announcement raised concerns with customers about the cellphone bills. Sprint customer Sarah Hopkins seemed cautiously optimistic.
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Hopkins is on a family plan with her daughter and is getting used to her flip phone. She says bills tend to go up anyways, she just hopes it doesn't cost more than she can afford.
In case you are keeping track:
Settlement means Idaho jewelry shop will give refunds to customers after snowfall dispute | KBOI
![]("http://static-36.sinclairstoryline.com/resources/media/29349694-28c6-4e10-9a90-5241a18fa2f6-large16x9_Jewelry_Store.JPG?1581448757437")
Delmarva Power customers experience best-ever reliability for 3rd straight year - News -
For the third straight year, Delmarva Power customers experienced record-breaking electric service reliability, a result of the company’s ongoing efforts to modernize the local energy grid.
Reliability improvements included the lowest frequency of electric outages ever in 2019, marking a 9% decrease from the previous low set in 2018; a 36% decrease in the frequency of electric outages customers experienced during the past five years through energy system upgrades and new innovative technologies.
H&R Block's Evolved Experience Aims To Wow Its 20 Million Customers
More than 150 million Americans will file their taxes in the coming months. But how many of them will have a good experience doing it? H&R Block aims to create a smooth experience for its customers that both instills confidence and wows them. And that comes from continually evolving the customer experience to leverage both technology and human connection.
H&R Block's 20 million customers run the gamut of what they are looking for in an experience. According to CMO Vinoo Vijay, the first wave of customers files early because they want to get their refund as soon as possible. Later in the tax season comes the second wave who just want to get their taxes done. Each group has different needs and emotions relating to their taxes, which means the company needs to offer a wide variety of services.
In case you are keeping track:
Leadspace Chalks Up Yet More Industry Recognition, While Doubling Customers in the Past Year
Leadspace, already recognized as B2B CDP and marketing data leader by Forrester, is included in Gartner's Market Guide for Account-Based Marketing Platforms. 2019 saw record growth for Leadspace, doubling its customer base and adding fast growing, innovative enterprise customers like American Express, Monster, Freshworks, Gojo and Booking.com
The Guide notes that "successful ABM programs require marketing maturity, sufficient expertise and close collaboration between marketing and sales. ABM platforms can bolster internal capabilities and fill execution gaps in systems of record such as marketing automation and sales force automation (SFA)."
First Horizon Bank warns customers about fake phone calls and text messages targeting account
In a warning posted on firsthorizon.com , the bank says their customers are being contacted by a spoofed telephone number that appears on caller ID as First Horizon Bank's Customer Service department.
Optimum raises prices on internet and TV plans, barely warning customers - The Verge
Optimum hiked the prices of its internet and TV plans this month, and many customers have been finding out thanks to the arrival of surprisingly high bills.
TV packages jumped up as much as $30 per month, according to Consumer Reports . Internet prices are going up as well, with the basic "Optimum Online" service jumping up at least $25 per month.
Optimum has a small presence in the US, only available in select areas of several states, including New York, Pennsylvania, and New Jersey. But it has a large presence in New York City where, for many (such as in my own apartment building until somewhat recently), it's the only option available.
Fleet Customers Receive Insurance Discount for Installing Dash Cameras - Safety & Compliance
Every year we honor one fleet safety professional with the HDT Safety and Compliance award, presented at the annual Fleet Safety Conference with sponsor Omnitracs. This year's winner, Kody Wantland, vice president of Wider Logistics, found out he was the winner while he was stuck waiting for his plane to take him to the event.
J.J. Keller & Associates, Inc. has developed 28 new online training courses that can help fleets reduce fines and CSA scores and become more prepared for roadside inspections.
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