Trust isn't just an imperative for business leaders, it is also a competitive advantage. The importance of trust rings even more true with small business leaders, who overwhelmingly (more than eight in ten) view trust as the most critical element in their customer, employee and vendor relationships.
Therefore, the trust deficit expressed by customers in the State of the Connected Customer report gives businesses the opportunity to differentiate themselves simply by being an organization people can trust. But to do this, where do businesses start when it comes to not only gaining customer trust but maintaining it?
Other things to check out:
Police, Evergy warn customers of recent utility scam calls | News | kctv5.com
Custody Provider Vo1t Partners With IBM to Offer Customers More Secure Transactions - CoinDesk
Cold storage custody provider Vo1t is offering clients secure data servers from IBM to hold and encrypt their private keys.
The new option, which comes from IBM Hyper Protect Virtual Servers, ensures clients' keys are safe even if Vo1t's data centers are compromised. Vo1t's data centers can be installed on the premises or accessed remotely from a client's computer, and IBM's enclave keeps client's key exchange data encrypted, regardless of whether it's in transit or in memory.
Arkansas customers fed up with Suddenlink overcharges, customer service | KATV
While you're here, how about this:
This Bronx store lets customers get free food by doing math | fox43.com
THE BRONX, N.Y. — A sandwich, a soda or maybe even a chocolate bar to satisfy a midnight craving: These are some of the many things you'd expect to find at a New York deli and convenience store.
But customers at Lucky Candy in the Bronx get an entirely different experience, and it's all thanks to cashier Ahmed Alwan.
To his customers, the 20-year-old college student is easily recognizable, and it's not just because of his bright smile and cheerful energy. Two weeks ago, Alwan decided to start playing a game with shoppers -- and it's since gone viral.
Sezzle Surpasses One Million Active Customers | News | southernminn.com
SYDNEY and MINNEAPOLIS and TORONTO , Feb. 10, 2020 /PRNewswire/ -- Sezzle Inc. (ASX: SZL) ( Sezzle or Company ), the innovative digital payments platform operating in the United States and Canada , today announced it has now passed the one million mark for active End-customers.
Since launching in the United States in 2016, the Sezzle payments platform has enjoyed explosive growth, as both merchants and consumers have turned to Sezzle as their preferred ' buy now, pay later' payments solution. Today's announcement comes just a few weeks after Sezzle announced that its pool of merchant partners has grown past 10,000 at the end of the 2019 fourth quarter 1 .
SAP Gives Enterprise IT Customers an Extension - InformationWeek
When you invest a lot of money in something, whether it's an automobile or a software platform, you expect it to last. When it does last and works just fine, you may not be in any kind of hurry to upgrade to the next model or version. Why fix what is not broken? Why not get the most use out of your existing investment?
But the longer you hold onto it, the less the manufacturer makes in new product sales. After all, they are investing in new features for new versions of their products and services. They would rather invest in the new versions than provide extended maintenance on that product you bought 5 or 10 or 15 years ago.
Happening on Twitter
These eight tips might help flight hours pass a little more bearably and leave you in better condition when you arr… https://t.co/AUYTqPpa3A businessinsider (from New York, NY) Fri Feb 07 23:37:00 +0000 2020
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