The relationship between brands and customers has changed radically over the past few decades. Not long ago, consumers cared more about price and quality than any other factor. Today, while high quality is still a factor in purchasing decisions, price is no longer at the top of the list. Other factors such as convenience, positive experience and a reputation for being socially-responsible weigh heavily into where a consumer ultimately purchases.
Were you following this:
I&M: Utility customers being targeted by COVID-19 swindlers
FORT WAYNE, Ind. (WPTA21) - Indiana Michigan Power is warning customers that crooks are using the COVID-19 crisis to scam the public out of money.
On Monday, the company noted that such efforts have been reported across the United States, and that some scam calls have recently been reported to I&M.
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• The caller claims the customer is late paying their bill, and their power will be disconnected if the customer does not pay immediately.
Cannabis Customers Cash In Loyalty Points For Deals And Discounts During COVID-19 Pandemic
Here in NJ, there massive demand at all our cannabis dispensaries. Cannabis dispensaries have nearly been overwhelmed by patients for their essential medicine, as pertinent as any other. I know, I'm in the MMJ program here in NJ. I wish we had apps like springbig at our disposal.
Over the past few weeks as people stockpiled basics, legal cannabis sales have skyrocketed across the country .
During this surge, consumers are visiting their trusted dispensaries and utilizing their loyalty rewards to bring down the overall price as they make larger purchases to sustain the amount they have at home, where we are all supposed to be!
EWEB encourages customers planning to apply for assistance to go online | KVAL
Not to change the topic here:
Helping Our Wireless Customers Stay Connected
DALLAS , March 30, 2020 /PRNewswire/ -- Using technology to stay in touch with friends, family and colleagues has never been more important. That's why starting April 2 through May 13 we're giving AT&T* mobility consumers and small businesses more ways to connect.
"AT&T's commitment, as it has been for over 140 years, is to keep our customers and employees connected in these unprecedented times - whether that's a video call to a loved one, learning in a virtual classroom, collaborating with colleagues or streaming your favorite shows," said David Christopher , executive vice president and general manager, AT&T Mobility.
Gulf Power Co. customers could get break on bills in May
Hundreds of thousands of Northwest Florida residents and businesses could get a break on their electric bills in May, after Gulf Power Co. announced a plan Monday to pass along savings from lower-than-expected natural gas costs.
The Pensacola-based utility wants to make a change that would chop bills in May, as customers struggle with the novel coronavirus. Gulf made the announcement hours after a sister company, Florida Power & Light, unveiled a similar plan.
PG&E support for COVID-19 customers – Fort Bragg Advocate-News
UKIAH — The Pacific Gas and Electric Company is now offering additional support for customers experiencing hardships as a result of COVID-19. Some modifications to billing and service are now in place to ensure electricity and gas continue in spite of financial difficulties.
In addition, PG&E is suspending Medical Baseline removals. Customers in this program will not be required to re-certify through a doctor or other medical professional for up to one year.
Stores limiting customers to maintain social distancing | KRCR
Happening on Twitter
Do you ever have moments where you feel out of place? Like you can't entirely relate to the people you think you sh… https://t.co/EYFejxCAEM t0nit0ne (from London, England) Mon Mar 30 10:39:44 +0000 2020
He looks just like Aubrey's mom. Just like her! Genes are really wild. Remember that RHOA ep when Nene met her dad… https://t.co/K31MoBDlQa ReaganGomez (from Make Gumbo or Die Trying) Mon Mar 30 15:33:46 +0000 2020
It's beyond parody at this point. Can anyone really watch this and think to themselves Joe Biden is the guy I want… https://t.co/F6aWnJzETp DonaldJTrumpJr Mon Mar 23 21:16:46 +0000 2020
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