Sunday, March 15, 2020

Update: Verizon is prepared to serve customers during COVID-19 crisis | About Verizon

Due to economic circumstances related to the coronavirus and to keep customers connected during this economic and global crisis; Verizon waives late fees for those impacted by COVID-19

We are Investing in our economy by increasing our capital guidance range from $17 - $18 billion to $17.5 - $18.5 billion in 2020

We are tripling our data allowance for Verizon Innovative Learning schools; $10 million to nonprofits directed at supporting students and first responders.

Date: 2020-03-14T15:20:56-04:00
Author: None
Twitter: @verizon
Reference: (Read more) Visit Source



Quite a lot has been going on:

Meijer's note to customers regarding coronavirus concerns

BOWLING GREEN, Ky. (WBKO) -- As concerns over the coronavirus continue to grow, Meijer has written a note addressing its customers over the virus.

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As a family company that has been in business for more than 85 years, we value the trust you place in us every day as part of your community.

As our country works to prevent the spread of the coronavirus (COVID-19), we know you're shopping our stores and pharmacies for products that will help keep you and your loved ones safe.

Date: 9CD4A96D8A076527F07FD24CFCDE5489
Author: Ana Medina
Twitter: @wbkotv
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Top 5 Customer Experience Tips to Keep Customers Happy - Business 2 Community

Happiness is a measurable outcome. It is revealed in actions, repeated behaviors, and attitudes. In the case of your customers, it's most evident in their loyalty. Happy customers stay, unhappy customers leave.

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Every customer that invests in your product is really investing in their own future. They believe your product will help them achieve their goals and ultimately deliver growth. We create value and loyalty by proving that assumption to be true .

Publisher: Business 2 Community
Reference: (Read more) Visit Source



Apple allowing Apple Card customers to skip March payment without interest due to coronavirus -

The key here appears to be that you have to contact Apple Card support in order to join the Customer Assistance Program. That seemingly means that if you simply skip your March payment without contacting support, you'll still be charged interest as usual.

This Apple Card announcement follows Apple's decision to close all of its retail stores outside of China through March 27, effective immediately. Apple also said that it has donated $15 million to the global COVID-19 response and it is also matching employee donations two-to-one to support the effort.

Publisher: 9to5Mac
Date: 2020-03-14T13:49:52 00:00
Twitter: @9to5mac
Reference: (Read more) Visit Source



Quite a lot has been going on:

Atmos Energy assists customers during coronavirus pandemic – Canon City Daily Record

Atmos Energy announced Saturday that because the coronavirus outbreak may cause some customers to experience financial difficulty, whether because of illness, quarantine or disruption at work, they will temporarily suspend natural gas disconnections.

"Atmos Energy's commitment to safety, paired with our culture, have led us during unique times. This will be no different," said Kevin Akers, president and CEO of Atmos Energy, in a press release. "We prepare year-round for the unexpected and will maintain our attention to detail, our passion for excellence and our sense of urgency.

Publisher: Canon City Daily Record
Date: 2020-03-14T21:36:13 00:00
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Burlington businesses bringing new ideas to attract customers

BURLINGTON, Vt. (WCAX) The COVID-19 pandemic is causing businesses and restaurants to come up with new ways to get customers through the door.

"There's less foot-traffic, there's less traffic, people are going out less," she said, "and a lot of businesses are concerned; we were hoping to head into an upturn now, but the virus has sort of slowed business-as-usual down so to speak."

Management at Leunig's Bistro in Burlington, say they are doing their best to keep customers happy and feeling safe; however, they are still seeing a drop in business.

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Date: 9CD4A96D8A076527F07FD24CFCDE5489
Author: Kiernan Brisson
Reference: (Read more) Visit Source



Verizon will help customers and small businesses disrupted by impact of coronavirus | About

Company will waive late fees and keep residential and small business customers connected if negatively impacted by global crisis

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BASKING RIDGE, N.J. – During this unprecedented period challenging the world's health and economy, Verizon announced today, for the next 60 days, it will waive late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus. In addition, the company will not terminate service to any residential or small business customers because of their inability to pay their bills due to disruptions caused by the coronavirus.

Date: 2020-03-13T12:32:50-04:00
Author: None
Twitter: @verizon
Reference: (Read more) Visit Source



Area businesses respond to fewer walk-in customers

Since some people are avoiding crowds, owner of Curious Collections, Mary House said she's nervous about the future because they rely on their walk-in customers.

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"We do expect the sales, the walk-in sales, to drop drastically with the concerns of everyone needing to stay indoors," said House.

House said she's doing everything she can to avoid the spread of the virus while still encouraging people to come in.

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Date: 9CD4A96D8A076527F07FD24CFCDE5489
Author: Hope Barnett
Twitter: @KBTXNews
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