Curbside pickup is a win-win situation: stores can stay in business and provide work for employees, and customers can continue to get the items they need. By keeping customers out of the store, both sides decrease their exposure to others and limit the spread of the coronavirus.
But just because curbside pickup benefits stores and customers doesn't mean it is automatically successful. In order to maintain strong relationships with customers, stores must focus on customer experience, even during a pandemic.
Other things to check out:
Back in business feels good for customers, owners in Oregon | Ogle County News
"I am ready to shop," Hilliker said as she walked through the store in Washington Corner. "I don't mind wearing the mask. I wish I didn't have to, but I don't mind."
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"We were originally set to open on June 1, but we ended up coming back early to town so we decided to open today," she said. "We are happy and people are happy that we are open again."
"In two weeks we will be back to regular hours, Tuesday through Friday, 10 a.m. to 5 p.m. and Saturday, 10 a.m. to 3 p.m.," Weber said.
Reuben's Brews, Urban South Survey Customers on Desire to Return to Taprooms | Brewbound
As all 50 states have begun the reopening process, two more craft breweries are asking their customers how willing they are to return to brewery taprooms when on-premise sales return.
Seattle's Reuben's Brews and New Orleans' Urban South Brewery, which also operates a location in Houston, Texas, recently shared the results of their respective surveys. The studies come on the heels of a consumer poll taken in April by Atlanta's Monday Night Brewing , which found that 75% of Georgians don't intend on returning to breweries until June.
Texas bar owner bans customers from wearing face coverings while inside | WKRC
Quite a lot has been going on:
Georgia Power customers to see $10 reduction in bill during summer months
ATLANTA, Ga. (WTVM) - Georgia Power customers throughout the state can expect to see their bills decrease by more than ten dollars over the course of the summer months.
The Georgia Public Service Commission has approved Georgia Power's request to reduce their fuel rates by more than 17%, which will allow customers to see a decrease in their monthly bill of approximately $5.32 beginning June 1.
National Grid reminds customers to be safe with storms in forecast
National Grid reminds customers to be safe with storms in forecast Submitted Fri, May 29th 2020 02:20 pm
With the continuing warm temperatures across upstate New York this week, strong, scattered thunderstorms in portions of the region are possible. National Grid has a full contingent of crews ready to respond to any damage caused by severe weather.
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√ If a power outage occurs, customers can notify National Grid online to expedite restoration.
OPD5 Welcomes Back Customers by Implementing Office Reopening Guidelines - Nevada Business
OVERTON, Nevada – OPD5 announced it will be reopening its offices in Overton and Mesquite to the public on June 8 while implementing a wide range of health and safety enhancements to protect its customers and employees. Both offices will be open to the public with revised hours from 8 a.m. to noon. This is considered to be Phase II of OPD5's reopening plan with additional guidelines to follow at a later date.
· For added protection, OPD5 has installed plexiglass barriers and is in the process of installing protective glass barriers in areas where customer service staff members interact with customers.
Restaurants Now Open For Dine-In Business, So Where Are the Customers? – NBC 7 San Diego
Many patrons are leery of returning, not ready to risk their health despite the efforts of restaurant owners, reports NBC 7’s Artie Ojeda.
A week after getting the okay to reopen for limited dine-in service, many restaurant owners are finding customers have been slow to return.
"I thought it would be a little more, but I get it. I get the hesitation for people," said Marsha Kaminski, who's in charge of her family-owned restaurant.
Happening on Twitter
I'm last up for #JLSTakeoverTuesday! You and a friend could win DINNER with us! Three lucky winners can get their h… https://t.co/MzZKlgeGkn JLSOfficial (from London) Tue May 26 16:15:36 +0000 2020
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