Quite a lot has been going on:
Microsoft introduces Customer Voice, a real-time customer feedback tool – TechCrunch
At Microsoft Inspire today, the company made several Dynamics 365 announcements, including Dynamics 365 Customer Voice, a real-time customer feedback tool that could compete with Qualtrics, the company SAP bought in 2018 for a cool $8 billion.
Microsoft General Manager Brenda Bown says that as more customers move online during the pandemic, it’s more important than ever to capture real-time customer feedback that you can combine with other data to build a more complete picture of the customer that could lead to more successful interactions in the future.
Slack Demands Microsoft Teams Customers Pay More
Microsoft Teams has surged in popularity in recent years, not least since the start of the pandemic, which has dented Slack's revenue growth.
Slack is particularly aggrieved that Microsoft has bundled Teams as part of its Office 365 package, giving businesses and consumers free access to the collaboration software, which is functionally similar to Slack's own offering. Although Slack does offer a free tier itself, it also charges upwards of $6.67 per user per month for its premium tiers.
Business owners say Lake County mask order mostly well received by customers | Northwest Indiana
Kim Dockins and her daughter Addison, 12, shop for produce at the Crown Point Strack and Van Til in Crown Point on Monday.
The Librarium Cafe in downtown Hobart has put a sign on the door asking customers to wear masks, and has posted a copy of the Lake County Health Department's order that masks be worn in public places when social distancing is not possible.
"We're glad that Lake County has begun to require masks," owner Kaydee Frostborne said. "Hopefully this will help to stop the spread of the virus and get us back to business as usual sooner. Enforcing it is as simple as not taking an order."
Other things to check out:
Dollar Tree, Family Dollar no longer requiring customers to wear masks in stores
The recent trend has been for retailers, large and small, to implement face covering requirements for their customers and employees, but Dollar Tree and Family Dollar have gone in a different direction by no longer require customers to wear masks while shopping in stores.
Some MLGW customers will see changes in bill due dates
SHELBY COUNTY, Tenn. — Have you noticed a change in your MLGW bill due date? If so, it is because the company has rolled out meter reading efficiency changes.
"I will be heartbroken, my bill runs about five a month since the kids have been home," said MLGW Customer Ebony Bonds.
Bonds is a mother of six. She told FOX13 she is currently unemployed and she is demanding answers from MLGW after noticing changes in the due date of her utility bills.
Customers must wear masks at Pick 'n Save, Metro Market stores starting July 22 | FOX6Now.com
MILWAUKEE — Kroger, the parent company of Pick 'n Save and Metro Market in southeast Wisconsin say its stores "will require all customers in all locations to wear a mask” starting Wednesday, July 22.
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With the increase in #COVID19 cases across the country, we are committed to doing our part to help reduce the spread of the virus. Starting July 22, we will require all customers in all locations to wear a mask, joining our associates who continue to wear masks. pic.twitter.com/r9WPD3QNFa
Some Columbus-area businesses, customers ignore mask mandate, complaints allege - Business - The
Some Franklin County businesses and customers aren’t following a mask mandate that requires face coverings in public places. Columbus Public Health recorded about 460 mask-related complaints between April 2 and July 15.
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Between July 11-17, Franklin County Public Health received more than 70 mask-related complaints, according to data from the department. Complaints ranged from employees of local businesses not wearing facial coverings to customers being permitted in stores without them.
Happening on Twitter
New products inspired by Star Wars: #GalaxysEdge are coming soon to Target stores and https://t.co/mdNWx9kEgK. Get… https://t.co/s2WwEEdP0N starwars Tue Jul 21 13:00:40 +0000 2020
Spooky succulents and starry pumpkins, oh my! @Target's new Halloween decor is here. 👻 https://t.co/wmNGPdMKiK POPSUGAR (from San Francisco, LA, NYC) Mon Jul 20 22:16:03 +0000 2020
Do you order stuff from Target via its Shipt delivery service? Amid COVID-19 pandemic, the company's new pay algori… https://t.co/7dOTqsWqpg margotroosevelt (from El Segundo, CA) Tue Jul 21 04:05:48 +0000 2020
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