Saturday, August 22, 2020

It’s Time to Tie Bank Profits to Customers’ Financial Health

Such a regime would be similar to experiments currently happening in health care that pay providers for improving patients health, rather than paying them simply for treating patients regardless of the outcome of the medical intervention. Of course, the markets for health care delivery and consumer finance differ considerably — in competitiveness, concentration, public and professional ethical, and regulatory regimes and incentive structures. But while the U.S.

We desperately need similar innovations in the financial services industry. The good news is that many of the pieces are in place for reform. Recent decades have witnessed an enormous expansion in both the quantity and quality of consumer financial data and data science techniques that can be used to improve credit analysis, customer authentication, risk management, and marketing. At the same time, more sophisticated measures of consumer "financial health" have been developed.

Publisher: Harvard Business Review
Date: 2020-08-21T12:05:44Z
Twitter: @harvardbiz
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Not to change the topic here:

Verizon Response: Unlimited call/text/data for customers impacted by wildfires in CA and CO |

For media: we have b-roll, pictures and additional information on our emergency response equipment available at Verizon's Media Resources hub https://www.verizon.com/about/news/media-resources

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Verizon consumer (prepaid and postpaid) and small business customers in California and Colorado who have been most impacted by this month's wildfires will receive unlimited calling, texting and data 8/22 - 8/28

Date: August 21 2020 - 8: 16pm
Author: None
Twitter: @verizon
Reference: (Read more) Visit Source



Schnuck Markets lets rewards customers choose e-receipts | Supermarket News

In another coronavirus safety measure, Schnuck Markets has started issuing electronic receipts to Schnucks Rewards program members to reduce contact at checkout.

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"Our customers and teammates continue to adapt to the COVID-19 pandemic," Chace MacMullan, director of digital experience at Schnucks, said in a statement. "As with the many other precautions customers see at our stores, e-receipts are another option we would ask them to consider to reduce touchpoints for customers and teammates."

logo
Publisher: Supermarket News
Date: 2020-08-21T16:28:19 00:00
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TD Bank Customers to Receive $100M in Overdraft Settlement - Banker & Tradesman

TD Bank will pay almost $100 million to more than 1.4 million customers as part of a settlement for violating several federal regulations with its overdraft protection services.

In announcing the settlement on Thursday, the Consumer Financial Protection Bureau said TD Bank's overdraft enrollment practices violated the Electronic Fund Transfer Act and Regulation E by charging consumers overdraft fees for ATM and one-time debit card transactions without obtaining their affirmative consent.

Publisher: Banker & Tradesman
Date: 2020-08-21T15:23:36 00:00
Author: Banker amp Tradesman
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Other things to check out:

Children over 5 must wear masks; business to deny customers without mask in St.

St. Louis County made changes to its mask mandate that include lower the age of children who must wear masks from 9 to 5, and telling businesses it must refuse service to anyone not wearing a mask.

ST. LOUIS (KMOV.com) -- Children aged 5 and older will be required to wear masks inside St. Louis County businesses and public facilities come Monday.

Officials with the county's health department made wearing a mask mandatory inside businesses and public facilities in early July and children under 9 were exempt from the order. The order changes on Monday, August 24 to reflect a new requirement in schools.

Publisher: KMOV.com
Author: KMOV com Staff
Twitter: @KMOV
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Pa. lawsuit alleges Chipotle keeping the change with cash-paying customers | TribLIVE.com

A lawsuit seeking class-action status contends that Chipotle stores in Pennsylvania are not giving proper change to customers and instead are lining their pockets with it.

The complaint, filed Thursday in Allegheny County Common Pleas Court, alleges hundreds of thousands — if not millions — of dollars in consumer losses.

It provides two examples — on Aug. 13 at a store in Pine and on Tuesday in Hampton, in which customers were not given the change they were entitled to when they paid their bills.

Publisher: TribLIVE.com
Date: 2020-08-20T18:30:06-04:00
Author: Paula Reed Ward
Twitter: @triblive
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AT&T's Cricket Wireless intros free HBO Max deal for customers | FierceVideo

Cricket Wireless – AT&T's prepaid wireless brand – has introduced a free HBO Max promotion for its customers.

Cricket is handing out promo codes to customers for free 30-day free trials to HBO Max, which is longer than the typical 7-day free trial the service provides. The promotion requires that customers be new to HBO Max and that they haven't previously redeemed free trials for HBO Max or HBO Now.

Publisher: FierceVideo
Date: 2020-08-21T11:32:22-0400
Author: Ben Munson
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Alabama Power offers payment plans for customers affected by COVID-19 | News | alexcityoutlook.com
Publisher: Alex City Outlook
Author: Alabama News Center
Twitter: @alexcityoutlook
Reference: (Read more) Visit Source



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