Friday, August 14, 2020

Rocky Mountain Power extends help for customers behind on bills | The Times-Independent

Customer care representatives can also connect customers with energy assistance programs and other payment arrangements. The company also matches donations to the energy assistance programs 2-to-1 for those looking to help others in the community.

While regular billing cycles and disconnections for nonpayment have resumed, Rocky Mountain Power will continue an ongoing customer outreach campaign to inform customers about expanded, flexible payment plan options and energy assistance. Outreach methods include the following:

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Publisher: The Times-Independent
Date: 2020-08-14T03:53:47 00:00
Twitter: @MoabTimes
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This may worth something:

Use Psychology To Make Customers And Employees Safer

As with other aspects of consumer behavior, the reasons mask-avoiders offer justify the behavior, but do not cause it.

The same truism can be applied to those who refuse to wear masks. Some of the "rational" justifications include:

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Confirmation bias explains why an unknown person on YouTube wearing a white lab coat seems (to some people) to be more authoritative than hundreds of epidemiologists and other well-credentialed experts.

Publisher: Forbes
Date: 2020-08-13
Author: Roger Dooley
Twitter: @forbes
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Grace period ends for Gastonia utility customers - News - Gaston Gazette - Gastonia, NC

As the COVID-19 pandemic began to slow North Carolina’s economy back in March, Gov. Roy Cooper issued a pair of executive orders prohibiting cut-offs of utility customers who did not pay their bills.

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According to Finance Director Crystal Certain, the city is owed more than $1 million in back utility bills for the period March through July.

Certain also said that nearly 40 percent of the city’s 24,000-plus residential customers are behind on their payments.

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Publisher: Gaston Gazette
Date: 7E15F9269E2CE66F2A488ABB04B5015E
Author: Bill Poteat
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Alliant customers to get one-year rate freeze; deal increases utility revenues, could lead to

Wisconsin regulators have approved a plan to freeze electricity and natural gas rates next year for Alliant Energy customers while increasing company revenue — and potentially setting up a future rate hike.

The proposal received conditional approval from consumer advocates, but sparked objections from environmental groups who argued Alliant was essentially sneaking through a future rate case under the guise of a pandemic response.

Publisher: madison.com
Date: 2020-08-13T13:25:00-0500
Author: _____
Twitter: @WiStateJournal
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Other things to check out:

Establishments say customers mostly comply with mask requirements | Business | northcentralpa.com

This story was compiled by an NCPA staff reporter from submitted news. To see a list of our editorial staff please visit our staff directory.

Publisher: NorthcentralPA.com
Author: Melissa Farenish
Twitter: @northcentralpa
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BitMEX Moves to Compulsory ID Checks for All Customers

Cryptocurrency derivatives exchange BitMEX will be launching a user verification program on August 28, requiring all customers to complete ID checks within the next six months.

But as a sweetener, they're offering a trading competition that's only available to verified customers.

While BitMEX was founded in 2014 and has grown to become one of the largest derivatives exchanges in the world, the platform hasn't previously required user verification.

Publisher: Cointelegraph
Twitter: @cointelegraph
Reference: (Read more) Visit Source



First Bank customers will become First State Community Bank customers this weekend | Gasconade

The Gerald location of First Bank will close its doors at the close of business Friday. When the bank reopens Saturday morning, it will be as First State Community Bank (FSCB).

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Luke Roussin, marketing director at FSCB told the Republican that they are happy to become part of the Gerald community. “We are truly a community bank and we will do our best to be good corporate citizens,” he stressed.

Roussin said that all staff currently working at Gerald’s First Bank location will stay on through the transition.

Publisher: Gasconade County Republican
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ComEd on track to restore power to all customers by Friday night

NORTHERN ILLINOIS (WIFR) - ComEd has restored power to more than 686,000 families and businesses - more than 88 percent of customers  - affected by a derecho that slammed Northern Illinois Monday afternoon.

More than 1,900 employees, contractors, and an additional 1,400 mutual assistance crews continue to work around the clock to quickly and safely restore the remaining 91,000 customers.

Publisher: https://www.wifr.com
Twitter: @23WIFR
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