Seattle-based customer experience company Routegy is now offering its Touchless Experience Kit to restaurants free of charge. Routegy is a complete solution for turning customer interactions into touchless experiences on peoples' devices without the need for an app.
With Routegy, restaurant owners and operators can streamline their contactless curbside pickup, guest check in, and enable customers to leave feedback, make requests, and report problems.
Many things are taking place:
PG&E: Power restored to nearly all customers in latest shutoff
PG&E crews are still working to restore power for thousands around the state and here in the bay area after the latest round of public safety power shut off.
NAPA, Calif. (KTVU) - Pacific Gas and Electric said Thursday evening that it restored power to essentially all of its customers impacted in the latest shutoff.
The Public Safety Power Shutoff event that started Monday left 172,000 customers in 22 counties, including Napa and Sonoma counties, without power.
51K customers in Utah still without power Thursday night | Gephardt Daily
SALT LAKE CITY, Utah, Sept. 10, 2020 (Gephardt Daily) — Rocky Mountain Power officials said some 51,000 customers are still without power as of Thursday night.
“With additional repair crews for partner utilities from Iowa and Nevada, Rocky Mountain Power continued the non-stop work to restore service to customers after hurricane-strength winds — in excess of 110 mph in some areas — ripped through areas of Utah, Wyoming and Idaho beginning early Tuesday, Sept. 8,” said a news release from the power company.
Consumes Energy customers to see increase to their monthly bills starting Oct. 1 | WWMT
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Valencia Power Outage Impacts Over 750 Customers
Posted by: Michael Brown in Power Outage , Santa Clarita Latest News September 10, 2020 - 6:26 pm 0 739 Views
At around 5:40 p.m., SCE customers near Valencia Boulevard and Cinema Drive in Valencia began to report a loss of power.
The SCE Outage Map showed that an estimated 752 customers had lost power due to an outage in the area.
Scammers Targeting City Of Everett Utility Customers | MYEVERETTNEWS.com
People in Everett, Washington are being warned about a utility bill scam. Here’s a notice put out Thursday from Everett Public Works.
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Under normal conditions, when accounts are delinquent, Everett's utility services sends customers a friendly reminder the day after their accounts are overdue, and a yellow disconnect notice is hung on the customer's door before water is shut off. Once the yellow notice is hung, customers have two days to pay their bill or work out payment arrangements.
Restaurant Workers Learn Deescalation Strategies to Handle Angry Customers
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Tension built up over the whole time period the group was at the table, according to Schott, who describes their behavior as rude and condescending. He had to tell them they couldn't order off-menu cocktails or smoke on the patio. "They'd put their palm up when they talked to us," he says. But when restaurant staff told them it was last call just before their hour and a half was up, conditions escalated.
All Customers and SKUs are Not Created Equal
I recently talked with a group of distributors and the conversation led to the traditional, “How’s business?” Of the group of 15 or 20 owners and senior managers, almost every one answered that business is such and such but, "We have a new (or expanding) customer, product line or market segment that has improved (or will improve) our sales significantly.
Frankly, those answers were no surprise. Every distributor (and every salesperson) can name their highest revenue customers and SKUs, but that's really missing the boat. Though sales are important, it's profit contribution that drives success .
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