Amazon.com recently launched a new tool, " Manage Your Customer Engagement (MYCE) ," that allows some third-party sellers for the first time to market directly to the platform's customers.
Merchants can also offer promotions to "inspire repeat purchases" and drive brand loyalty. Key performance metrics are available to monitor engagement.
“Customers love to be first to learn about new products from their favorite brands," Amazon said in a video introducing the program. "They feel even more appreciated when a brand shares promotions. And once they know and follow a brand, they’re more likely to become loyal and engaged repeat customers."
Betting on the Future of Your Customers' New Needs | Editor and Publisher
After more than 12 months of getting by in a pandemic, I think it’s fair to say that we’ve all learned a lot. We’ve all but made it through one of the biggest business disruptions in contemporary history, and that has required a lot of adaptation and flexibility from all of us.
While it can be tempting to think that we’re in the last few months of having to adjust, the truth is that an ability to make choices now will decide who sinks and who swims for a long time to come.
NBA Top Shot customers can't get their money out. Experts are confounded | NewsChannel 3-12
NBA Top Shot is the hottest NFT marketplace on the planet. It’s also got a big problem: Customers are complaining about exceptionally long wait times to get paid from sales of digital tokens that can often cost hundreds of thousands of dollars.
NBA Top Shot is the online marketplace where investors can spend hundreds to hundreds of thousands of dollars on unique, digitized moments from pro basketball. Its astonishing growth was fueled by being in the right place at the right time: having licensed the NBA brand amid a sudden mainstream interest in NFTs, or non-fungible tokens.
Hawaii bar owner resorts to mock $2,000 dance fine to get customers to follow coronavirus protocol
HONOLULU (KHON2) — Honolulu’s nightlife is slowly making a comeback, but that does not mean it is business as usual.
Any restaurant or bar can face a shutdown if customers are not following COVID-19 rules, so a Chinatown business owner has resorted to using a mock dancing fine to keep customers in line.
A chalkboard with COVID-19 rules sits next to the bar menu at Manifest. It is hard to miss the $2,000 dance fine for clients who decide to break social distancing rules.
Hong Kong to reopen bars, nightclubs from April 29 for vaccinated customers | Reuters
Hong Kong will reopen bars and nightclubs from April 29 for people who have been vaccinated and who use a government mobile phone application, the Asian financial hub's health secretary said on Tuesday.
Sophia Chan told a press briefing the measures extended to bathhouses and karaoke lounges and would enable the venues to stay open until 2.00 a.m. All staff and customers must have received at least one vaccine dose for the venue to be operational and they must operate at half capacity, she said.
Restaurant owners deal with new challenges as customers return – FOX13 News Memphis
MEMPHIS, Tenn. — As more people get vaccinated and the summer months approach, restaurants and local businesses are seeing a significant increase in customers.
"We're needing cooks and we're needing front-of-house staff," Ashley Robilio, Huey's restaurant owner said. "It's been difficult and stressful."
BWS temporarily extends hours to reach out to customers who have trouble paying their bills
HONOLULU (KHON2) — The Honolulu Board of Water Supply (BWS) is temporarily extending its Customer Care outreach to help customers who are experiencing financial hardships.
"During the extended hours, we are reaching out to customers who seem to have trouble paying their bills and may not be available during regular business hours," BWS Customer Care Program Administrator Jennifer Elflein said in a statement on Monday, April 26. "Our staff will call customers with past due accounts and offer to work with them to establish a repayment plan."
CPS Energy customers have racked up $100 million in past-due bills
CPS Energy's power plants on Calaveras Lake Thursday January 4, 2018. Low temperatures in San Antonio have cranked up demand for heat and electricity.
CPS Energy officials said Monday that charges stemming from February’s winter storm, customers’ mounting past-due bills and lower-than-expected revenue from wholesale electricity sales this year are pushing the city-owned utility closer to seeking a rate increase.
AT&T Fiber® Customers Can Level Up on Internet Speeds and Security Features at No Extra Charge
"Whether it's even higher speed plans, additional easy-to-use security features, next-gen internet equipment, no data limits or a growing fiber footprint, AT&T is focused on bringing customers what they want and doing it better than anyone else," said Rick Welday , Executive Vice President and GM of Broadband, AT&T. "Our top mission is to keep enhancing AT&T Fiber so more people can take advantage of a superior internet experience."
Dynamics 365 Business Central reaches 15K cloud customers with user count rising even faster |
Dynamics 365 Business Central now has over 15,000 customers on its SaaS platform and is seeing 200 percent annual growth in users. The updated numbers came from Microsoft general manager Mike Morton, who spoke to ERP partners at this week's Directions North America 2021 virtual event for Dynamics NAV and Business Central partners.
The rate of growth in users is surpassing growth in new customers for a few reasons, Morton told the audience. One explanation is that existing customers are adding users over time. But Microsoft is also seeing larger Business Central SaaS deals now, he said, with the average number of users per customer going up "significantly".
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