Saturday, May 29, 2021

How Your CRM Platform Can Make Your Customers Happier - SPONSOR CONTENT FROM HUBSPOT

In recent years, organizations of all sizes and sectors have begun to experience the acute urgency of digital transformation, especially since the recent abrupt and in some ways irreversible changes in the ways we work and play.

The business case for transformation is clear enough. Your organization can only grow and lead your competition by meeting the escalating expectations of your customers, partners, and employees.

Publisher: Harvard Business Review
Date: 2021-05-27T15:37:57Z
Twitter: @harvardbiz
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ERCOT Adding Lubbock Power & Light Customers to Texas Grid – NBC 5 Dallas-Fort Worth

ERCOT said Friday the move of 83,000 Panhandle customers from the Southwest Power Pool , the grid serving the central United States, onto the Texas grid is the culmination of six years of work and is the single largest transfer of customers in ERCOT's history.

"We look forward to welcoming LP&L customers into the ERCOT region where they can take advantage of our competitive wholesale power market and electric rates," said ERCOT Vice President of Grid Planning and Operations Woody Rickerson in a prepared statement.

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Publisher: NBC 5 Dallas-Fort Worth
Date: 2021-05-28T15:18:36 00:00
Twitter: @nbcdfw
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California cafe owner charges customers $5 fee for wearing masks

Mendocino, Cali. – Diners are mostly free to speak their mind at a Northern California cafe, but doing so through the protective confines of a mask will cost a cover charge of $5.

Fiddlehead's Cafe in Mendocino on Sunday put up a sign announcing the fee for customers who wear masks while ordering, according to NBC News reporting . In March, the cafe announced an ongoing 50 percent discount for those who throw their face coverings in the trash, said owner Chris Castleman, 34.

Publisher: WSLS
Date: 2021-05-29T09:06:15.362Z
Twitter: @WSLS
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Liberty proposing rate increases for Missouri, Kansas customers | Local News | joplinglobe.com
Publisher: Joplin Globe
Author: Andy Ostmeyer aostmeyer joplinglobe com
Twitter: @JoplinGlobe
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Power restored to nearly 10,000 JEA Customers – Action News Jax

An issue at one of our Southside energy facilities caused a partial outage, but electric service should be restored for affected customers. If customers are still without power, please report it at https://t.co/7N4CKqMIpS or by calling 904-665-6000.

Action News Jax received phone calls in the newsroom about the power being out at the nearby UNF campus, Nocatee and parts of St. Johns County.

Publisher: Action News Jax
Twitter: @ActionNewsJax
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Insurers must not penalise loyal customers, says FCA - BBC News

People renewing their home or motor insurance will pay no more than they would as a new customer from January.

The new rules have been confirmed by the City regulator, the Financial Conduct Authority (FCA), following years of complaints.

The regulator has been trying to change the rules to prevent "price walking" - when insurance prices rise at each renewal even though the level of risk has not changed.

Publisher: BBC News
Author: https www facebook com bbcnews
Twitter: @BBCWorld
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Massachusetts restaurants prepare for rush of customers with Saturday state reopening

The beer is on ice and restaurateurs say they’re ready as patrons hungry to celebrate the end of pandemic mandates are expected to hit the city en masse.

“We’re preparing to be as busy as it was back in like the 2019 playoff run,” said Nolan Hamilton, manager at Hurricane’s at the TD Garden. “We are expecting it to be 100 miles per hour pretty quickly.”

Massachusetts today will lift its mask mandate in most settings along with capacity restrictions, gathering limits and several other COVID-19 public health measures that have been in place since the pandemic hit, leaving business owners and residents rejoicing.

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Publisher: Boston Herald
Date: 2021-05-28T23:53:37 00:00
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EP Electric talks triple digit temperatures, customers ability to track, reduce usage – El

“Spikes in energy bills often correlate with hot weather because the harder air conditioning systems work to make homes comfortable, the more energy is needed,” EPE officials shared. “Even when setting thermostats to the same temperature every day may still cause the air conditioner to turn on more often during hotter weather.”

EPE recommends that customers review their energy usage shown on their bill for this time last year to think about what can be done differently this summer to lower their energy usage (example below).

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Scotts Valley Water District offers prizes for customers conserving water

SCOTTS VALLEY — The Scotts Valley Water District is incentivizing conserving water during a second year of drought: beginning June 1 residents who’ve cut their total usage by 15% compared to last year, could win credits on their water bill, or gift cards to local businesses.

The district pulls all its water from local groundwater basins. While a lack of rainfall affects the water supplier less than those that are dependent on surface flows, impacts could show in the future, SVWD Manager Piret Harmon said.

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Publisher: Santa Cruz Sentinel
Date: 2021-05-28T23:40:18 00:00
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