Wednesday, July 28, 2021

How To Maintain Your Inclusive Brand When Customers Behave Badly

CHICAGO, ILLINOIS - NOVEMBER 21: Shoppers walk past a Victoria's Secret store along the Magnificent ... [+] Mile on November 21, 2019 in Chicago, Illinois.

Earlier this month, there was an incident in a Victoria's Secret in New Jersey, where a woman was video taped yelling at and eventually chasing another woman in the store. The woman on the video, dubbed "Victoria's Secret Karen" appeared to try and hit the woman who was filming her.

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Publisher: Forbes
Date: 2021-07-27
Author: Sonia Thompson
Twitter: @forbes
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Starbucks hits sales record as customers return to stores | The Seattle Times

Starbucks saw record sales in the third quarter as the impact of the pandemic receded and customers flocked to its stores.

But the company’s shares fell after it lowered its forecast for sales growth in China, its second-largest market outside the U.S.

Publisher: The Seattle Times
Date: 2021-07-27 14:40:00
Twitter: @seattletimes
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3 Reasons Why Letting Customers 'Drive The Bus' Could Be A Winning Strategy

Let's face it: Any sized company can gather huge amounts of data and feedback from buyers in nearly real time. Consequently, companies don't have to wait until the end of a marketing campaign to make changes.

Below are more reasons it might be time for forward-thinking companies to let customers 'take the wheel' in 2022.

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Publisher: Forbes
Date: 2021-07-27
Author: Serenity Gibbons
Twitter: @forbes
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Customers say no air is flowing at Family Dollar; want A/C issues fixed | Call 4 Action | wsmv.com

NASHVILLE, TN (WSMV) - A heat wave bringing sweltering temperatures into Middle Tennessee is sending air conditioning units into overdrive and…

Publisher: WSMV Nashville
Author: Caresse Jackman
Twitter: @wsmv
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Nicor Taking the Lead to Pilot RNG for Illinois Utility Customers - Natural Gas Intelligence

Southern Company's Nicor Gas has gained approval from the Illinois Commerce Commission (ICC) to move forward with a pilot project to test delivering renewable natural gas (RNG) through its distribution system. 

Through the Renewable Gas Interconnection (RGI) Pilot, RNG producers within Nicor's service area may use the service agreement to supply gas through the utility's 34,000 miles of pipelines. Nicor said producers would be selected on a "first-come, first-serve" basis. 

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Publisher: Natural Gas Intelligence
Date: 2021-07-27T19:46:16 00:00
Twitter: @NGInews
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UPDATE: Power crews continue restoration efforts where customers remain in the dark due to

Unfortunately for those customers still in the dark, Appalachian Power has revised the restoration time for around 1,000 customers who are still out between Hiwassee and Snowville, near Claytor Lake, power restoration is expected around 12:30 p.m. Wednesday.

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Publisher: WFXRtv
Date: 2021-07-27T10:40:46 00:00
Author: Colleen Guerry
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Are Your Customer Experience Strategies Annoying Your Customers?

Let's be frank: no company goes out of its way to produce miserable customer experiences. And yet, they happen. Any strategy a company takes is one it believes will improve customer experience (CX). But often what a company thinks the customer wants is different from what they in fact want.

Publisher: CMSWire.com
Twitter: @CMSWire
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Idaho businesses grapple with CDC's recommendation for all customers to mask up | ktvb.com

BOISE, Idaho — Some Idaho businesses are brainstorming how to respond to the CDC updated guidance regarding COVID-19.

The CDC recommends that everyone, vaccinated or not, wear a mask when in public indoor settings in areas of substantial or high transmission. Ada County is categorized as a county of substantial transmission.

Publisher: ktvb.com
Date: 6:04 PM MDT July 27 2021
Twitter: @KTVB
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Las Cruces store "gifting" customers cannabis, receive cease and desist order

LAS CRUCES, N.M.  (KRQE) – The state has issued a cease and desist order against a local gift shop the state says is illegally selling cannabis.

The state says since there is a transaction involved, that counts as a sale, not a gift, and it’s illegal. An attorney for the shop told the Las Cruces Sun-News the store has ceased operations for now and is expected to announce how they plan to respond by tomorrow.

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Publisher: KRQE NEWS 13 - Breaking News, Albuquerqeu News, New Mexico News, Weather, and Videos
Date: 2021-07-28T03:09:14 00:00
Author: KRQE Staff
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Longmont locksmith reports fake site overcharging customers

LONGMONT, Colo. — A Longmont locksmith has spent three decades building his reputation. Now, he is watching it be destroyed by a website using his company's name and then reportedly overcharging customers.

According to Alan Embree, the key to a successful locksmith business is not just the tools, it's the trust.

Publisher: KMGH
Date: 2021-07-28T00:27:21.983
Author: https www thedenverchannel com jaclyn allen
Twitter: @DenverChannel
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