Wednesday, December 1, 2021

Capital One to drop overdraft fees for all retail banking customers

Capital One is eliminating all overdraft fees for retail banking customers, according to a memo distributed to employees on Wednesday.

It's the largest U.S. bank yet to end the industry practice of charging customers a hefty fee, typically $25 to $35 each instance, for allowing transactions that exceed a customer's balance, according to the McLean, Virginia-based lender.

Publisher: NBC News
Date: Wed Dec 01 2021 17:48:26 GMT 0000 UTC
Twitter: @NBCNews
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OPEC Faces Omicron Uncertainty and Rebellious Customers - The New York Times

One thing is for certain when officials from OPEC, Russia and other oil-producing countries meet by teleconference on Thursday to decide how much oil to produce in January.

They will want to try to make sure that last Friday's sudden, sharp collapse in oil prices — a drop of more than 10 percent within a few hours, set off by reports of a threatening new Covid-19 variant — does not become a rout.

Date: 2021-12-01T19:24:49.000Z
Twitter: @nytimes
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Don't assume your best customers are locked in

Q. I just lost a long-term customer that I thought was locked in. I had no idea and I don’t want this to happen again. What did I miss?

Companies strive to get customers “locked in” and sometimes, once they do, they become complacent. This is a dangerous place to be. Customers are never locked in. You might be the dominant player today, but it may not stay that way tomorrow.

Publisher: Fast Company
Date: 2021-12-01T09:00:24
Author: Maynard Webb
Twitter: @fastcompany
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Gartner®: Trend Micro Named a Peer Insights™ "Customers' Choice" | Texas News |

DALLAS, Dec. 1, 2021 /PRNewswire/ -- Trend Micro Incorporated (TYO: 4704; TSE: 4704), a global cybersecurity leader, has been placed in the prestigious Customers' Choice quadrant of the latest Gartner Peer Insights 'Voice of the Customer' report for endpoint protection platforms.

Publisher: inForney.com
Author: Trend Micro Incorporated Gartner
Twitter: @inForney
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Carter's Builds Emotional Connections With Customers Through Data
Publisher: Total Retail
Author: Joe Keenan
Twitter: @MyTotalRetail
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Schnucks customers can get cashback promotions through GetUpside app

ST. LOUIS – Schnucks shoppers can now receive cashback promotions when buying groceries through the GetUpside app.

The announcement was made Wednesday that Schnucks Markets partnered with the retail technology company, GetUpside. Using GetUpside’s free mobile app, shoppers will have access to cashback promotions, including up to 20 percent off, according to a press release.

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Publisher: FOX 2
Date: 2021-12-01T17:54:03 00:00
Author: Elizabeth Barmeier
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Good News for Chewy: Petco Says Customers Don't Mind Higher Prices | The Motley

Online pet retailer Chewy ( CHWY -2.58% ) got some good news from rival Petco ( WOOF -2.24% ) in November. Petco reported fiscal third-quarter earnings that showed healthy revenue growth. But that's not the only good sign Chewy got from its competitor's financial results.

Publisher: _____
Date: 2021-12-01T11:15:00-05:00
Author: Parkev Tatevosian
Twitter: @themotleyfool
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Thousands of AT&T customers in the US infected by new data-stealing malware | Ars Technica

The device model under attack is the EdgeMarc Enterprise Session Border Controller , an appliance used by small- to medium-sized enterprises to secure and manage phone calls, video conferencing, and similar real-time communications.

Researchers from Qihoo 360 in China said they recently spotted a previously unknown botnet and managed to infiltrate one of its command-and-control servers during a three-hour span before they lost access.

Publisher: Ars Technica
Author:
Twitter: @arstechnica
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Dell Technologies and AWS Collaborate to Help Customers Protect their Data from Ransomware

Dell EMC PowerProtect Cyber Recovery for AWS provides multiple layers of protection with a modern approach that allows AWS customers to resume normal business operations quickly and confidently after a cyberattack.

"Data is a strategic asset, and protecting it against ransomware and other cyberattacks is critical for organizations to make informed decisions about their business and thrive in today's digital economy," said David Noy , vice president of data protection product management, Dell Technologies.

Publisher: inForney.com
Author: Dell Technologies Amazon Web Services Inc
Twitter: @inForney
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Basis Partners with Cuebiq to Help Companies Re-Engage Customers Lost to COVID Lockdowns

Basis Technologies, a provider of cloud-based workflow automation and business intelligence software for marketing and advertising, today launched a capability to help companies re-engage customers who lost interest because of COVID-19.

Publisher: CRM Magazine
Date: 2021-12-01T00:00:44-05:00
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