SYRACUSE — More than a year after the COVID-19 pandemic emerged, many people are still facing difficult and stressful times, including those who, for the first time, are struggling to pay their energy bills.
To help these customers, National Grid is offering free "Solutions to Help with Your Energy Bill" webinars to raise awareness of financial assistance programs that are available to income-eligible customers.
In case you are keeping track:
In A Post-Covid World Customers Will Be Revenge Shopping
After a full year of stay-at-home orders, quarantines and business closures and restrictions, consumers have a lot of pent-up emotions. Their solution? Revenge shopping.
Armed with stimulus checks, vaccinations and shopping withdrawals, many consumers are eager to get back to shopping, especially browsing in person, as stores and malls re-open. With more people going out to dinner, traveling and going back to work in an office, shoppers will likely spend more money on clothes.
SAP, Oracle, Workday: Who's #1 in Reviews? | Tinder on Customers
“Tinder on Customers” is the monthly podcast series featuring Bob Evans in conversation with Bonnie Tinder. Bonnie is the founder and CEO of Raven Intel , an independent B2B peer review site that's amplifying the voice of the customer. She focuses on software customers, consulting partners and software vendors, and helps identify the best partners for their needs.
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Bonnie Tinder is one of our regular Digital All-Stars. The All-Stars are experts whose video podcasts will focus on the critical themes shaping (and re-shaping!) the business world here in the digital age of 2021. Our intention is to provide regular chunks of timely ideas and insights about high-priority subjects from industry veterans with diverse backgrounds.
Manny’s Deli to Offer Free Sandwiches to Customers Wearing a Mask – NBC Chicago
A Chicago deli will offer free sandwiches to all customers who show up wearing a mask, following an anonymous donation on Tuesday.
Manny's Deli in South Loop posted on social media that an anonymous person donated a free sandwich day to customers wearing a face covering.
We did it, Chicago! Someone just called and said they will sponsor a free sandwich day at Manny's for anyone who shows up wearing a mask 😷 This person wants to remain anonymous. We will be dropping the details soon. #MannysMaskChallenge
Not to change the topic here:
CPS Energy Files Lawsuits Against Gas Suppliers To Protect Customers From Excessive And
SAN ANTONIO , March 23, 2021 /PRNewswire/ -- CPS Energy has filed lawsuits in Bexar County District Court against many of its natural gas suppliers challenging the exorbitant natural gas charges during the February winter storm.
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"The lawsuits are designed to ensure that San Antonio residents get fair treatment instead of price gouging and gross overcharging by natural gas suppliers during last month's weather emergency," said San Antonio Mayor Ron Nirenberg . "We will not tolerate suppliers hitting the jackpot by exploiting average customers."
Brands are Redefining the Customer Experience by Adopting a Digital-first Approach
Frost & Sullivan finds that an integrated digital platform offers a truly unified view of the customer
SANTA CLARA, Calif. , March 23, 2021 /PRNewswire/ -- Consumers are more empowered and knowledgeable than ever before. Each customer expects the brand to anticipate their needs and securely deliver relevant content on the channel and device of their choice. Contact centers are responding by providing a " single pane of glass" to display historical customer information and predictive responses without an agent having to toggle between systems.
Elastic Introduces New Capabilities to Help Customers Derive Value From All Their Data -
New features empower customers to reduce the time to extract value from their data with schema on read, unlock new value by enabling cost-effective, nearly unlimited storage and search on object stores with a new frozen data tier, and automatically scale deployments on Elastic Cloud.
Elastic Enterprise Search users benefit from a number of architectural enhancements that deliver reduced deployment size, faster indexing, and more relevant results. Elastic Observability now includes correlations to help users to identify top drivers of application performance issues and errors, and Elastic Security introduces analyst-driven correlation to streamline SecOps workflows.
Harry Rosen Chooses Qualtrics to Personalize Experiences and Boost Engagement for Customers and
PROVO, Utah and SEATTLE , March 23, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM ), the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today announced that Harry Rosen , Canada's leading luxury menswear retailer, has selected Qualtrics CustomerXM™ and EmployeeXM™ to design and improve experiences across the business.
Harry Rosen has re-imagined their business model in the face of the COVID-19 pandemic, embracing an accelerated digital strategy that has driven exponential online growth and propelled a superior virtual experience.
Happening on Twitter
Long Live Pak-China friendship. PM Nawaz Sharif performed ground breaking of this historic project in Nov, 2015. K… https://t.co/YUV4VSnimi betterpakistan (from Narowal, Pakistan) Mon Mar 22 10:04:45 +0000 2021
Eskom has once again warned that the national grid is under severe pressure and has appealed to people to switch of… https://t.co/zaZFcluMXq SABCNews (from South Africa) Mon Mar 22 21:51:46 +0000 2021
By the Grace of Almighty Allah, Nuclear Power Plant K-2 1145 MW synchronised successfully with the National Grid t… https://t.co/Je78eyG7jM OmarAyubKhan (from Pakistan ) Thu Mar 18 17:04:24 +0000 2021
Congratulations on this Pakistan Day gift 💝 to the nation by our esteemed Pakistan Atomic Energy Commission of conn… https://t.co/P0tHfnRuZr Ali_MuhammadPTI (from Hathian,Mardan,KPK,Pakistan) Fri Mar 19 04:27:44 +0000 2021
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