In a recent flurry of legal filings before state regulators, the Office of the Ohio Consumers' Counsel accused Dayton electric utility AES Ohio of unlawfully collecting a charge from local customers from August last year until June — for an alleged lack of a proper tariff filing.
The importance of personalizing conversations with customers | Blog | jewishaz.com
Communication has always been and will always be an important part of conducting business. This is true at every level. From forming and maintaining business-to-business relationships and partnerships, to cultivating a loyal consumer base.
Engaging in personalized conversations with consumers, organizations are better able to instill customer loyalty. This leads to higher rates of personal referrals and a stronger brand reputation. Despite the digital age, word-of-mouth is still extremely popular and arguably even more so.
Survey: Customers want trust and support from mortgage servicers | ABA Banking Journal
Homeowners want to feel supported by their mortgage servicers, particularly with a possible recession looming, according to the results of a recent J.D. Power study charting mortgage servicer satisfaction.
Overall customer satisfaction for mortgages originated and serviced by the same company was 646 (on a 1,000-point scale), though satisfaction scores dropped to 513 when the mortgage was transferred.
Attracting Customers To New Fashion Brands Is Harder Than Ever
Fashion startups used to be just about fashion. If it fit right, was priced right and looked great you had a winner. But now, before consumers will consider those things a brand has to get the consumer's attention online and that makes the business much more complicated.
Getting noticed online is about values. Consumers want brands that are like-minded about things like sustainability, fair wages and other personal values and that makes getting new customers more expensive, more complicated and more demanding than ever.
Angry Entergy customers protest rising bills outside utility's New Orleans headquarters
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NEW ORLEANS (WVUE) - Angry Entergy customers gathered outside the company's headquarters in New Orleans to call for change as bills skyrocket and many across the state struggle with impending service shutoffs.
"I hope they see that people are not going to take it anymore, that we're standing up and demanding that our regulators act on behalf of ratepayers to protect their best interests and to protect the most vulnerable among us," said Jesse George of the Alliance for Affordable Energy.
How lower smartphone shipments may be a buying opportunity for customers | TechRepublic
Smartphone shipments have dropped for the fourth quarter in a row, but prices still remain relatively low, making this a good time to buy low-to-mid-range phones.
Supply chain hiccups are no longer the problem; instead, oversupply is the issue as customer demand has fallen in the face of rising inflation and economic fears .
Amazon Ending a Key Perk for Amazon Prime Customers | Kiplinger
Customer's photos will be automatically shifted to Amazon Photos, the company said. Amazon Photos offers free unlimited storage for photos and up to 5 GB of free video storage. Additional video storage is available in monthly or annual plans.
Warrior Disposal tells customers it's filing for bankruptcy; trash pickup to stop immediately
West Bexar County – Three days after KSAT reported on a short-staffed trash hauler's weeks-long backlog on pickups , the owners told customers they are filing for bankruptcy and that their already-delayed pickups would not ever be happening.
CFTC Customer Advisory Highlights What Customers Should Know Before Trading Over-the-Counter Forex ...
Washington, D.C. — The Commodity Futures Trading Commission today issued a customer advisory warning the public to thoroughly research potential investments in over-the-counter foreign exchange (OTC forex).
Checking registration and disciplinary histories is especially important when researching OTC forex dealers because customers trade only against their dealers in over-the-counter trading. When a customer buys, the dealer is the seller; when a customer sells, the dealer is the buyer.
Robocalls are more than just a nuisance: they are used to scam seniors and defraud consumers. Last year, about $29.… https://t.co/EArbpLZtrA NewYorkStateAG (from New York) Tue Aug 02 16:31:30 +0000 2022
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