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A rocky economy and increasing inflation have sown dissatisfaction among consumers who want more personalized service from banks and financial advisors, prompting them to search for options that offer more security and guidance.
Consumer financial health declined nine points in the past year, and just 21% of bank customers reported receiving any advice or guidance during the past year, according to a survey from J.D. Power.
Listen to Your Customers
That, in turn, made me think about the differences between larger broadcasters — which often cover multiple markets — and the smaller broadcasters which may focus on multiple stations, but usually within a smaller number of markets — if not just one market.
Some of the key differences are obvious. Whereas the larger broadcasters talk about efficiencies in serving the audience and being able to put together more fan or listener experiences in total.
Wisconsin utilities urge customers to make a plan for the end of the shut off moratorium April 15 ...
To understand your customers, focus on tone, not just words | VentureBeat
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Your contact center agent just informed a customer that their order will be delivered in 10 to 12 business days. "Oh, that's great," responds the customer. "Thanks for the help."
Why It's Always A Good Idea To Have Tiers Of Customers For Your Business - The Fordham Ram
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