Companies often have difficulty talking with customers about prices, because price is often an obstacle to a sale. That leads some companies to use pricing tricks that conceal the true cost or otherwise mislead customers. That’s a mistake.
The challenge for purpose-oriented organizations and their leaders, then, is clear: Is it possible for a company to be transparent and truthful even at the delicate moment it asks customers to reach into their pockets?
Rolling Out The Red Carpet For Your Employees … Before Your Customers
We say, "Let's roll out the red carpet for our customers." It's not a bad idea, but did you ever ... [+] think of rolling out the red carpet for your employees? (Photo by Odd ANDERSEN / AFP) (Photo by ODD ANDERSEN/AFP via Getty Images)
It Is More Than A Scent That Drives Customers To Buy Top Fragrances
InterParfums launched MCM's new fragrance campaign in March of 2021 which has been a highly ... [+] successful campaign.
Consumer purchasing in health and wellness has increased since the pandemic including the fragrance category. Global fragrance sales were up 6% in 2021 versus 2019, and the U.S. market experienced a 49% increase in prestige fragrance in 2019 versus 2018.
How Do Customers React When Their Requests Are Evaluated by Algorithms?
Companies are increasingly adopting algorithms to evaluate information provided by customers and make favorable or unfavorable decisions about them.
Get monthly insights on how artificial intelligence impacts your organization and what it means for your company and customers.
Salary.com Launches Interactive Digital Community for CompAnalyst® Customers
"Compensation has become increasingly complicated in a post-pandemic world, with organizations working hard to achieve transparency and pay equity," said Salary.com Vice President of Product Marketing Carol Ferrari .
All members enjoy access to HR-related content in the "Trends & Insights" section and receive custom recommendations for people and groups to follow that match their areas of interest. Members can choose to dive deeper into specific areas or topics by joining public and private groups.
Tennessee business ordered to pay $3.6 million to customers
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NASHVILLE, Tenn. (WSMV) - A judge's order for a Tennessee man pay $3.6 million dollars to his former customers is a bittersweet ending to an ordeal that has impacted an estimated 23,000 people nationwide, many of them veterans.
Sweet, because the judge's ruling found Justin Scott liable for all the wooden custom flags his northwest Tennessee company never delivered to customers who paid for them in advance. But also bitter, because he told News4 Investigates in 2021 that he didn't have any remaining money.
KPRC 2 Investigates: Customers wait months for appliance repairs
Often times a new car is a want. You can make do with the car you're driving. But if your refrigerator or oven stops working, that's a bigger problem. And if that happens to you right now, you may be in for a long wait.
"They said she needed roughly four parts, but they didn't have those parts in stock. And it would be awhile for them to be able to get those parts," explained Bolton.
Bloomberg - Are you a robot?
SysAid is recognized as a 2022 Gartner® Peer Insights™ Customers' Choice for IT Service Management ...
TEL AVIV, Israel , April 4, 2022 /PRNewswire/ -- SysAid , a leading provider of IT service management solutions, is excited to share that they were named a Customers' Choice in the March 2022 Gartner Peer Insights 'Voice of the Customer': IT Service Management Tools .
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