When a bank, credit card company, investment firm or utility wants to shift customers to paperless billing, they usually ask permission.
Not PG&E. Since the summer of 2020, the company has unilaterally stopped sending 1.2 million bills through the postal service and left customers to find their statements online.
Don't Be Afraid to Fire Your Customers (Part 1) - Security Sales & Integration
How to Raise Prices Without Angering Customers
It goes without saying that consumers don't like price increases. But the reality for business owners is that costs go up, and growing your customer base isn't always enough to preserve your profits. In that case, raising prices might be the only solution.
Before you jack up prices, make sure you plan carefully. Best practices include gradually increasing prices while remaining transparent with customers. Think about timing and whether there are alternatives to a straight price increase (e.g., shrinking the package size).
TikTok Is Clowning On A Group Of Customers For Their Silly Complaint
In a survey of 1,000 people done by Consumer Reports about the most common restaurant complaints, the top gripes are dirty utensils and tables, dirty restrooms, rude servers, slow service, and drinks and food not being the desired temperature.
But, how long is too long to wait for your food? Post and Courier says between 24 and 34 minutes is about the limit before customers start getting upset. However, among all the top restaurant complaints by customers, having your food come out too quickly is not on the list.
Axis Bank – Retaining Customers In A "Two-Click" World
I have had hundreds of calls with customers worldwide to discuss digital transformation. The best question is always, "what business benefits have you measured?" The most common answer is aspirational, as most customers are not far enough along to quantify the benefits.
Crypto Lender Voyager's Customers Object to Employee 'Retention Award' Bid
Crypto lender Voyager Digital's creditors do not believe the company needs to pay employees "retention awards," according to a new legal filing shared late Friday.
Voyager, which is currently undergoing bankruptcy proceedings in the U.S.
"The Debtors have not provided any evidence to justify the retention awards beyond conclusory statements that these employees are needed. Importantly, the Debtors provide no evidence that the 38 Participants are at risk of resigning.
McDonald's wants customers to use its app for a truly pitiful reason | ZDNET
When one of your favorite brands begins to encourage you to use its app, there's really only one reason -- to get you to buy its wares more often.
That's where the pandemic suited fast-food brands perfectly. People were stuck at home. They could use apps to get pick-up or delivery. For the likes of McDonald's and Chick-fil-A , business did rather well.
HYCU Adds a Data Protection 'Free Tier' for AWS Customers
Backup-as-a-Service (BaaS) provider HYCU, on Thursday, rolled out a free version of its Protégé data protection and recovery technology for Amazon AWS customers at the AWS Summit event in Anaheim, California.
As with its existing offerings, HYCU focuses on making backup and recovery operations as simple as spinning up and spinning down cloud infrastructure — like a native cloud service. The company offers backup and protection in hybrid and multi-cloud environments.
Las Vegas pawn shops see surge in customers with inflation woes
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LAS VEGAS, Nev. (FOX5) - Popular pawn shops in Las Vegas that draw thousands of tourists have seen a surge in customers seeking quick cash, spurred by inflation woes.
Rick Harrison of "Pawn Stars" and Gold and Silver Pawn told FOX News last month, that his store sees the impact of inflation on the average working-class American.
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