Monday, March 6, 2023

4 in 10 Grocery Customers Lured By Convenience | PYMNTS.com

Grocers may find increased loyalty catering to the wants of shoppers making choices based on more than just deals.

A PYMNTS study, "New Payments Options: Why Consumers Are Trying Digital Wallets" finds that 52% of US consumers tried out a new payment method in 2022, with many choosing to give digital wallets a try for the first time.

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Date: 2023-03-06T14:13:10-05:00
Twitter: @PYMNTS.com
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Harness the Power of Retention Strategies: Keep Customers Coming Back - NewsWatchTV

It’s no secret that it costs more to acquire a new customer than to retain an existing one. In fact, it can cost up to five times more! That’s why retention strategies are so important for businesses.

Personalizing the customer experience is a great way to keep customers coming back. By customizing the experience , businesses can show customers that they care about their needs and preferences.

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Publisher: NewsWatchTV
Date: 2023-03-06T16:29:53 00:00
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Retailers say customers are focusing on essentials - Marketplace

Between inflation and a possible looming recession, retailers are on edge. Macy's says it’s doubling down on its store brands. Costco and Target say customers are focusing on essentials.

The more worried people are about their finances and the economy, the less loyal they are to their usual brands and stores.

Publisher: Marketplace
Date: 2023-03-06T17:12:08 00:00
Author: Kristin Schwab
Twitter: @Marketplace
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Get a 360-Degree View of Your Customers With Unified Data

In the race to build sales and generate leads, companies across industries are using their heaping piles of data to read their customers’ minds.

Companies in 2022 have gotten used to producing and collecting massive amounts of data. Zippia reports that 97.2 percent of businesses invest in big data and artificial intelligence to improve operations. However, the average company only analyzes 37 percent to 40 percent of this data.

Publisher: Total Retail
Author: Brett Hansen
Twitter: @MyTotalRetail
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FTC Sends Nearly $2.4 Million to Raging Bull Customers After the Company Agrees to Settle Charges ...

The FTC has begun sending 9,862 Paypal payments to consumers who were affected. Recipients should accept their payment within 30 days.

The Commission's interactive dashboards for refund data provide a state-by-state breakdown of refunds in FTC cases. In 2022, Commission actions led to more than $392 million in refunds to consumers across the country.

Publisher: Federal Trade Commission
Date: 2023-03-06T09:45:05-05:00
Twitter: @FTC
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