Thursday, August 19, 2021

IoT Device Provisioning is Key to Happy Customers | Applause

Connected device users are a fickle bunch — and rightfully so. When devices fail to connect or work as intended, customers give up. In the past, IoT devices were aimed toward more technical users able to troubleshoot issues, such as network splitting.

Publisher: Applause
Date: AABDCF9D89CB279C856A498523E68993
Twitter: @applause
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Checking in With Your Crew and Customers

Contractors and roofers can sometimes get a bad rap, from less-than-stellar work to abandoned jobs. So how does Eagle Eye Roofing & Contracting of San Antonio, Texas maintain its stellar reputation? 

“It's just communication with everybody. Everybody gets a phone call. Everybody lets me know how it's going, and it helps me out. If they need materials, I make sure that I get them delivered.

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Publisher: Entrepreneur
Date: 2021-08-19T13:00:13Z
Author: Emily Washcovick
Twitter: @Entrepreneur
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RepairSmith raises $42M Series B to bring auto repair to customers’ doorsteps –

Needing to get your car fixed is like having a toothache: It's painful, hard to ignore and likely means someone messing around under the hood.

The startup is already in seven states and now, with a new round of $42 million funding, is looking to grow its operations to encompass every major metropolitan area in the U.S. by the end of 2022.

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Publisher: TechCrunch
Date: 2021-08-19 03:00:40
Author: Aria Alamalhodaei
Twitter: @techcrunch
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Phillips Avenue Diner ready to serve customers again | KELOLAND.com

SIOUX FALLS, S.D. (KELO)– Regular customers like Joe Zueger have been eagerly awaiting the reopening of Phillips Avenue Diner.

“I plan to come here every weekday, because like I said, I am kind of a creature of habit,” Zueger said. “They do such a great job just creating a great way to start the day, so yeah we will be back 100-percent.”

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Publisher: KELOLAND.com
Date: 2021-08-19T12:01:50 00:00
Author: Ariana Schumacher
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Popular Hudson Valley Grocer Illegally Charges Clueless Customers

So what do you do when you notice that you have been charged for something that you shouldn't have been? You double check, right? You make sure that you are not in the wrong and that for some reason, that this isn't what you were supposed to have been charged.

I went to a different Stop & Shop, Route 9, South Road, Poughkeepsie, than I normally do, for my grocery shopping and thought that it was just a normal day, when I looked at my receipt and see a bottle deposit for some drinks that I bought.

Publisher: 101.5 WPDH
Date: 2021-08-18 16:00:00
Author: brandi
Twitter: @wpdhfm
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IKEA Adds STROMMA Clean Electricity Service For Customers To Bolster Its Climate Positive Agenda

IKEA already offers solar panels to customers in 11 markets, with plans to expand the offering to all Ingka Group markets. Customers who have already purchased solar panels can use the STROMMA app to track their solar production and sell back the electricity they don't use.

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Publisher: Environment + Energy Leader
Date: 2021-08-18T11:30:32-04:00
Twitter: @ELDaily
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PG&E says all customers should have power restored by Thursday night

Due to critical fire weather fueled by high winds, the utility started cutting power to 48,000 customers in portions of 18 counties on Tuesday night.

An estimated 19,999 customers in Shasta County, 11,114 customers in Butte County and 7,473 in Tehama County were affected.

Publisher: Redding Record Searchlight
Author: David Benda
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T-Mobile says at least 47M current and former customers affected by hack – TechCrunch

T-Mobile has confirmed that millions of current and former customers had their information stolen in a data breach, following reports of a hack over the weekend.

In a statement , T-Mobile, which has more than 100 million customers, said its preliminary analysis shows 7.8 million current postpaid T-Mobile customers had information taken in the data breach.

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Publisher: TechCrunch
Date: 2021-08-18 06:00:06
Author: Zack Whittaker
Twitter: @techcrunch
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Another Boston eatery is reporting badly behaved customers

Mike’s City Diner, a Boston classic, is not immune to the increase in rude and unruly customer behavior.

On Sunday, waitstaff at the South End joint had to request support from police officers for help managing two separate incidents of disorderly customer behavior, The Boston Globe reported .

Publisher: Boston.com
Date: 2021-08-19T02:12:37 00:00
Twitter: @BostonDotCom
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Power outage impacting about 4,000 Xcel customers in Lakewood

Power outages impacting more than 4,000 Xcel customers in the Denver metro area were reported Thursday morning, mostly west of downtown.

The worst of the outages is in Lakewood, near the intersection of Alameda Avenue and Union Boulevard. Xcel Energy first reported that outage around 7 a.m. and said it impacted 2,922 customers.

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Publisher: The Denver Post
Date: 2021-08-19T14:03:40 00:00
Twitter: @denverpost
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