Companies communicate with customers for a variety of reasons: to share news, to gather feedback, to remind them of important events and more. If that communication breaks down, or if it happens in a way customers don't respond to, engagement will drop, and customers will likely go elsewhere.
Customers Urge To Feel Valued Rather Than Possessing Value / Digital Information World
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This sales combo reels in new customers - Futurity
"I hope that this research encourages firms to take a closer look at the prospecting function, meaning how to go looking for new customers in an effective way," Srinath Gopalakrishna says. (Credit: Blake Wisz/Unsplash )
Businesses that know how to leverage the enthusiasm of their new salespeople and the experience of their veteran staff will have the most success attracting new customers, research finds.
The Worst Thing Restaurant Customers Do Around the Holidays
It's the most wonderful time of the year, right? So why are so many restaurant diners apparently on their absolute worst behavior around the holidays? We're not 100% sure why, but we are quite sure that many people are absolutely horrible to their servers at this time of year.
The holidays are a time of excess in many ways, with everyone decorating the home and the office, spending lavishly on gifts, eating more than their fair of treats, and, it seems, drinking way too much booze.
PG&E bill increase: Customers should expect higher monthly bill
SAN FRANCISCO ( KRON ) — With colder temperatures this season, comes higher heating bills. PG&E says most customers can expect to see an average increase of around $50 a month — putting part of the blame on a short supply of natural gas.
Digital Tip Jars: New tipping trend has customers sweating it out at checkout counter - ABC7 Los ...
A new checkout trend is sweeping across America, making for an increasingly awkward experience: digital tip jars.
You order a coffee, an ice cream, a salad or a slice of pizza and pay with your credit card or phone. Then, an employee standing behind the counter spins around a touch screen and slides it in front of you. The screen has a few suggested tip amounts -- usually 10%, 15% or 20%.
PSC approves increase in natural gas rates for Missouri customers | News | joplinglobe.com
Spire will increase its rates for natural gas customers in Joplin and Southwest Missouri before the year is out.
The Missouri Public Service Commission recently approved the increase, which authorizes the natural gas distributor to raise its revenues by $78 million, with new rates to take effect between Dec. 26 and Jan. 1.
Understanding your customers shouldn't be a guessing game
Retailers are embracing digital transformations to: streamline operations, meet their consumer's high demands, constantly evolve demands and expectations, and keep pace with incoming buying generations.
Given this backdrop, it's more important than ever for companies to continuously delight every customer. Having the right data for insights into the customer journey is key to success.
APS customers could see $20 per month bill increase for natural gas
Arizona Public Service Co. is asking state utility regulators to boost its customers' bills by about $20 a month to pay for all of the natural gas it fed its fleet of power plants in the past year.
The increase in what's known as the "power supply adjustment" would take effect Feb. 1 if regulators at the Arizona Corporation Commission approve it, which they are likely to do.
Rackspace says customers will start getting access to ransomware-hit data within days
"We have a very high degree of confidence that the vast majority of customers are going to be able to get their data back," Chief Product Officer Josh Prewitt said in an interview.
Prewitt couldn't say how long it would take for all customers to regain access to their data, the loss of which has been a major concern for affected users.
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