Scandit is the leader in smart data capture – empowering workers, customers, and businesses to capture data from barcodes, text, IDs, and objects on smart devices with unmatched speed, accuracy, and intelligence.
Gary Drenik: I'd love to start by hearing your thoughts on why prioritizing in-store customer experiences has become so critical in today's market. What factors led to this reality, and are you seeing most retailers accept (and embrace) it?
Customers worried after American Car Center closes locations nationwide
/cloudfront-us-east-1.images.arcpublishing.com/gray/OZES7QLE4NGRPF3NKHTX7Q243I.bmp)
BIRMINGHAM, Ala. (WBRC) - Customers have a lot of questions about what the future holds after American Car Center closed its doors nationwide. Customers reached out to us for help.
After her husband recently passed away, Elaine Cammon called American Car Center to try and get a lower payment. The company claimed they were going to help, but that didn't happen. She and other customers are now stuck wondering what's next.
Retain Customers, Boost Growth: 6 Proven Strategies
Nordstrom is known for its exceptional customer service, and there's one famous story that illustrates its customer-centric ethos and the power of retention. The story involves a customer returning a set of used tires to a Nordstrom store, even though the company had never sold tires.
As a recent Forbes article pointed out, it often takes five to 20 times the amount of resources for businesses to obtain a new customer than to retain an existing one. Returning customers also tend to spend 67% more over time than first-time customers, according to a Bain & Company report .
Eliminate the Trust Gap: Six Ways to Create Trust with Your Customers and Employees | By Shep Hyken
There is a trust gap between customers and the companies and brands they do business with. The two questions to ask that will define this gap are:
The difference between the two questions is the trust gap . If you think your customers trust you, that's a 100% score. When you ask your customers if they trust you and receive answers other than YES, then the average of those answers subtracted from 100 is your trust gap .
PECO program assists small business customers with past due gas bills
PECO has launched a Natural Gas Grant Program designed to assist certain small business customers that have fallen behind on their gas bills.
Eligible customers within the utility's natural gas service territory can apply for a onetime, $500 grant toward payment on an existing PECO natural gas account. The grant will be applied directly to the customer’s bill and will lower past-due balances.
No comments:
Post a Comment