Lamar Cornett has worked in restaurants for more than 20 years. During the pandemic, he began thinking about leaving that career behind. Courtesy of Lamar Cornett hide caption
A wooden spoon gliding over cast iron. Barely tall enough to see over the stove, Lamar Cornett watched his mother, a cook, make his favorite dish of scrambled eggs.
Late fees, shutoffs returning for utility customers | Local | crowrivermedia.com
Customers Don't Want The Technology Experiences Offered By Stores
Around the world, stores are pouring money into new technology and innovative experiences. Things like virtual fitting rooms, biometric payments and QR codes require major investments and claim to be the future of customer experience.
Retailers may think new technology is the future. Many customers claim to want technology in their shopping experiences but are slow to adopt it when it is actually applied.
Why Customers Return to a Bad Customer Experience | Ratchet+Wrench
What exactly leaves customers to settle for a below-average repair shop experience and what can shops do to stand out from the crowd and win them over?
Shop Fix Academy founder and shop owner Aaron Stokes explains with insight on the two-pronged approach he says is key to win customers over.
In Five9 deal, Zoom targets growth with customers that cannot afford to get Zoom fatigue | Fortune
FirstEnergy bills jump for customers with estimated usage during pandemic - cleveland.com
Northeast Ohioans who have FirstEnergy have recently received higher than usual electric bills, but the higher bills are making up for what users weren't charged when they received estimated bills. Photo | Roger Mastroianni
CLEVELAND, Ohio -- Some FirstEnergy customers with indoor meters are receiving electric bills much higher than usual, making up for what they weren't charged during the coronavirus pandemic.
Do customers like chatbots? Companies must read this study
Consumers do not like to discover that Leon is a bot. It feels like Leon lied from the start. Yet numerous companies rely on millions of round-the-clock customer service bots, often in dozens of languages, and few seem to open with, “Hi I’m a bot.”
You see the quandary for companies. Researchers at the University of Göttingen delved into whether bots might be more acceptable to consumers in some circumstances, and indeed they are.
How to Get Your First 100 Online Customers | Inc.com
Entrepreneurs selling online will soon find out if they don't have customers, they don't have a business. Getting the first customer is excellent, but your business will always remain a hobby until you can get past the 100 customer mark.
Bloomberg - Are you a robot?
Ship Simply aimed to help smaller companies reach customers
It started when Austin Colby saw his business partner, Ryan Chapin, scrambling all around a storehouse, gathering items and preparing to ship them to a Hearty Pet customer.
Ship Simply operates out of the New Heights Industrial Park off Showalter Road, in a former Fairchild Aircraft building next to the Hagerstown Regional Airport. Hearty Pet has a warehouse there, too, and ships items to customers across the country.
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