Pacific Gas & Electric Co. crews on Tuesday morning are starting to restore electricity to about 24,000 customers in parts of 23 California counties, including four in the North Bay, involved in a fire-safety shutoff starting Monday morning.
Unruly customers threaten economic recovery - Axios
The pace of the economic recovery hinges in part on workers returning to jobs that involve dealing with an unpredictable public. But many of those workers say increasingly combative customers — angry about everything from long wait times to mask mandates — have prompted them to quit.
Charter asks ex-customers to resubscribe or risk their credit scores - The Verge
The letter tries to paint it as a charitable offer from the ISP, saying that a good credit history helps you get credit cards and better mortgage rates.
Charter has a legal right to report an ex-customer's debts to credit report agencies if they still owe money — that's how the credit reporting system works, for better or worse .
Ryanair bans customers who claimed credit card refunds for flights they missed because of
BBB Business Tip: 7 tips for building and maintaining customer loyalty
A strong customer relationship can be the difference between a business thriving and failing. When investing in customers, the more likely a business will grow — and customers will keep coming back.
It can be challenging to acquire new customers as a small business, and once you have acquired them, you want to hold onto them for the long run.
How Successful Online Stores Deal With Angry Customers
Customer satisfaction is both a goal and a value. Yet 100% customer satisfaction is basically an impossible feat. This means all businesses have to deal with their share of angry customers. Online stores are no exception.
4) Quality and Price of Products/Services. Of course, the three previous keys mean nothing if the products/services being sold are not competitive in quality and price.
UPS advises customers to send holiday packages by Dec. 15 for Christmas delivery - MarketWatch
United Parcel Service Inc. UPS, +0.14% is advising customers to send holiday packages by Dec. 15 if they want to use ground service for Christmas arrival. For customers using 3 Day Select Service, the deadline is Dec. 21. For UPS 2nd Day Air Service, there's one extra day, with a Dec.
Bloomberg - Are you a robot?
Exclusive Q&A: How JOANN Retains Customers by Merging Human- and Tech-Focused Store
When consumers go to a grocery store, generally they're there to buy the individual ingredients that will eventually make a meal. JOANN stores also sell individual "ingredients," but the end product is a decoupage photo album cover or a spooky handmade Halloween costume rather than a beef
MUD, MidAmerican Energy warn utility customers of gas bill spike
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(WOWT) - Local utility companies on Tuesday were bracing customers for an increase in heating bills this winter.
Citing a surge in the gas market prices, MidAmerican Energy said customers "can likely expect their total bills to increase by 46-96%" during the "heating season," which typically runs from November through March.
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