Thursday, November 18, 2021

How to Use Video Marketing to Engage, Convert, and Retain Customers

Are you getting the most out of your video content? You may have produced a solid suite of videos that successfully reach and engage your intended audience, but how many versions of those videos have you created?

Videos tell your story in a way that written words simply cannot. Customers are attracted to video content because they want to be shown, not just told, about a topic, product, or service. An engaging visual story can close that gap between the audience's expectations and your brand's goals.

Publisher: Skyword
Date: 2021-11-17T20:15:47 00:00
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Apple Will Allow Customers To Fix Their Own Devices

Apple will begin supplying parts to customers to enable them to fix their own devices, a substantial change for the tech giant, which has long insisted that only it could make repairs. 

Starting early next year, the program will first launch in the U.S. for iPhone models 12 and 13, before expanding to certain Mac computers and other countries. 

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Publisher: Forbes
Date: 2021-11-17
Author: Marisa Dellatto
Twitter: @forbes
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Shake Shack head of digital experience wants to be where customers are | Nation's Restaurant News

Although restaurant chains love to have guests who are devoted to the restaurant's own app — and ideally order for pickup rather than delivery — it's important to meet customers wherever they want you to be and, at least in the case of Shake Shack, omnichannel guests order most frequently.

Publisher: Nation's Restaurant News
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Entergy faces long lines ahead of cutoffs customers say came without warning

Entergy closed at 5 p.m. today, but people were still lined up trying to get inside after Entergy allegedly began disconnects without notifying customers prior to the cutoffs.

Many people say they were on payment plans and were not given notice they would be disconnected today.

Publisher: WDSU
Date: 2021-11-18T06:05:00Z
Author: Shay O
Twitter: @WDSU
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Why the mobile experience is key to connecting with customers | Ad Age

It can be easy to forget how dramatically our digital experiences have changed, even just in the past couple of decades.

These days, I have an entirely different experience. I see ads, posts and recommendations that are relevant to me, such as when my running app recommends a route for me, or when my favorite apparel brand shares " Looks You ' ll Love” when I hop onto its website.

Publisher: Ad Age
Date: 2021-11-17T15:57:00-0500
Author: https www facebook com
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PG&E warns customers of potential utility payment scams | BenitoLink

Pacific Gas and Electric announced that it has received reports from customers of approximately 20 scam attempts in the past three months in Hollister.

“This number is only the tip of the iceberg due to many scams going unreported,” Mayra Tostado, PG&E corporate communications representative said. “We have also received scam reports from customers in Aromas and Tres Pinos.

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Publisher: BenitoLink
Date: 2021-11-17T22:17:44 00:00
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Everyone Has A Customer | CustomerThink

We struggle to be “customer focused.” Somehow, our priorities and goals have precedence over understanding and helping our customers. At the same time, we know the most effective/efficient path to achieving our goals is through our customers, creating great value with them.

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Chase to Offer Customers 3% Cashback on Amazon Purchases This Festive Season | Business Wire

The Chase current account already offers customers 1% cashback on all eligible debit card spend for 12 months*, but beginning today, Chase customers can benefit from an increased cashback offer of 3% on online purchases** from Amazon.co.uk.

In order to start earning this additional cashback, customers must activate the offer in the Chase app via the Rewards hub.

Date: 2021-11-18
Twitter: @businesswire
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Customers abuzz after new Hamilton Mercantile owners add coffee bar | News | loudountimes.com
Publisher: LoudounTimes.com
Date: Karen Graham kgraham loudountimes.com
Author: Karen Graham kgraham loudountimes com
Twitter: @LoudounTimes
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Macy's (M) Q3 2021 earnings beat

Macy's on Thursday reported fiscal third-quarter earnings and sales that topped analysts' expectations, leading the department store chain to raise its full-year forecast ahead of the holidays.

CEO Jeff Gennette said Macy's added 4.4 million new customers in the quarter and benefited from an "improved economic environment.

Publisher: CNBC
Date: 2021-11-18T11:55:52 0000
Author: https www facebook com CNBC
Twitter: @CNBC
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